LOB Role Overview
Design and execute a communications strategy related to Operational Excellence for GBAM Operations, highlighting strategy and success stories, while driving a culture of continuous improcement.
Responsible developing and preparing materials for communications, align all messaging for global reach across our Operation Teams and SLT
Design and develop key executive presentations for executive management routines with senior leaders and business partners
Develop close working relationship with Operations executives and business partners building trust and confidence.
Support vertical process understanding and horizontal integration for a full end-to-end view of our processes
Drive leader accountability and engagement within the 2-deep organization
Coordinate Operational Excellence activities across the region and provide regional leadership
Participate in process workshops and drive Op Ex culture
Track new opportunities the process and business function level
Enterprise Role Overview
Manages diverse administrative functions usually for a very large, complex department or for a complete line of business that may be regional or national in scope, often requiring associates in one or more location. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication.
Consults with senior management in evaluating current methods and developing strategies to implement changes and improvements. Requires a thorough knowledge of the department or business units functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. Generally has full management responsibility over a relatively large team and may manage one or more levels of managers.
Strong communication and analytical skills
Project Management, Process Design
Demonstrated success in fast paced operating environment
Executive Presentation experience to Client's and Key Stakeholders
Ability to utilize sound business judgment and critical thinking skills to drive optimal business outcomes
Exceptional communication, organization and prioritization skills; ability to leverage to keep senior leaders on track and manage multiple competing priorities in a global environment
The ability to influence and negotiate effectively at senior and peer levels
Excellent oral and written communication skills
Drive a willingness to work hard to deliver results
Flexible and adaptable able to navigate in ambiguous circumstances
Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently
Strategic Planning and Implementation experience
Ability to consume high volume of detail and distill into effective message for consumption at varying levels of the organization
Posting Date: 09/06/2018
Location: Charlotte, NC, International Trade Center, 200 N College St, - United States
Travel: Yes, 5% of the time
Full / Part-time: Full time
Hours Per Week: 40
Shift: 1st shift
Bank Of America Corporation