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Operational Excellence Business Support Manager II

Expired Job

Bank Of America Corporation Charlotte , NC 28201

Posted 4 months ago

Job Description:

LOB Role Overview

Design and execute a communications strategy related to Operational Excellence for GBAM Operations, highlighting strategy and success stories, while driving a culture of continuous improcement.

Responsible developing and preparing materials for communications, align all messaging for global reach across our Operation Teams and SLT

Design and develop key executive presentations for executive management routines with senior leaders and business partners

Develop close working relationship with Operations executives and business partners building trust and confidence.

Support vertical process understanding and horizontal integration for a full end-to-end view of our processes

Drive leader accountability and engagement within the 2-deep organization

Coordinate Operational Excellence activities across the region and provide regional leadership

Participate in process workshops and drive Op Ex culture

Track new opportunities the process and business function level

Enterprise Role Overview

Manages diverse administrative functions usually for a very large, complex department or for a complete line of business that may be regional or national in scope, often requiring associates in one or more location. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication.

Consults with senior management in evaluating current methods and developing strategies to implement changes and improvements. Requires a thorough knowledge of the department or business units functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. Generally has full management responsibility over a relatively large team and may manage one or more levels of managers.

Required Skills:

Strong communication and analytical skills

Project Management, Process Design

Demonstrated success in fast paced operating environment

Executive Presentation experience to Client's and Key Stakeholders

Ability to utilize sound business judgment and critical thinking skills to drive optimal business outcomes

Exceptional communication, organization and prioritization skills; ability to leverage to keep senior leaders on track and manage multiple competing priorities in a global environment

The ability to influence and negotiate effectively at senior and peer levels

Excellent oral and written communication skills

Drive a willingness to work hard to deliver results

Flexible and adaptable able to navigate in ambiguous circumstances

Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently

Strategic Planning and Implementation experience

Ability to consume high volume of detail and distill into effective message for consumption at varying levels of the organization

Posting Date: 09/06/2018

Location: Charlotte, NC, International Trade Center, 200 N College St, - United States

Travel: Yes, 5% of the time

Full / Part-time: Full time

Hours Per Week: 40

Shift: 1st shift



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Operational Excellence Business Support Manager II

Expired Job

Bank Of America Corporation