Operating Systems Specialist II

The recruitment range max for this position is $110,000.

The North Carolina State Bureau of Investigation (SBI) Information Technology Section is responsible for the design, development, and deployment of new law enforcement applications, business applications, and continuous support of existing applications for the SBI.  It is also responsible for assessing needs for required hardware and system products needed to support the infrastructure, which is a mission critical environment supporting the law enforcement community users as well as the SBI.  The section is constantly engaged in research and planning to position its environment to be consistent with North Carolina's statewide technical architecture.  The Operating Systems Specialist II job responsibilities include the following:

• Support the daily operations, maintenance, and administration of server and storage infrastructure for SBI/IT.

• Interact often with the Enterprise Backup Software, Commvault Simpana, to ensure nightly backups run successfully.

• Administration and support of multiple VMware technologies, to include: VMware Virtual Center, VMware ESXi Server, and VMware Site Recovery Manager (SRM).

• Provide administration support skills for multiple versions of Windows Server Datacenter operating systems.  This includes server installation and configuration, server roles, storage, Active Directory and Group Policy, file, print, and web services, remote access, virtualization, application servers, troubleshooting, performance, and reliability.

• Assign licensing and delegating out permissions to various shared mailboxes.

• Provide system administration support for Windows Server patching and its integration into multiple production domains.

• Responsible for the management and configuration of our 3rd party windows patching software used to ensure all servers are fully patched with the latest critical and important updates.

• Administration and support of Palo Alto Cortex XDR Anti-Virus/Malware protection for all servers within the infrastructure.

• Responsible for ensuring both daily and nightly backup operations along with being able to restore lost files, servers, and databases for the organization.

• This position is required to perform on-call duties.  Additional compensation beyond salary is provided for time spent on-call.

This position currently qualifies for a hybrid telework option with routine office and remote workdays after a successful training period.  Any telework will be under the conditions of the State Teleworking Program Policy, and the employer may end any teleworking arrangement at any time at the employer's sole discretion.

Learn more about the North Carolina State Bureau of Investigation by visiting our website:  https://www.ncsbi.gov/.The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application.

To qualify for this position, applicants MUST document on the application that they possess ALL the following:

• Demonstrated experience with Microsoft (MS) Active Directory services/Azure, Microsoft 365 tenant, All MS Windows Server versions, MS SharePoint, MS Teams, and MS Exchange server.

• Demonstrated knowledge of Dell/EMC Storage Arrays (VNX, PowerStore), Dell EMC VxRail technology, Dell EMC MX7000 Blade chassis, and Dell EMC Elastic Cloud Storage (ECS).

• Demonstrated experience managing a VMware Hypervisor virtual infrastructure.

• Demostrated experience creating user and resource accounts along with security and distribution groups in Active Directory and on-premise Microsoft Exchange Server 2016.

• Thorough knowledge of daily administrative tasks within a M365 tenant such as creating users, mailboxes, security and distribution groups.

• Demonstrated knowledge managing enterprise backup systems for both virtual and physical servers.

• Demonstrated experience using Powershell and VBScript scripting languages for system administration tasks.

• Must be a U.S. citizen due to security requirements for accessing SBI applications to which the person in this position must have access.

Selected candidates will undergo and must successfully complete a comprehensive background investigation which includes:  pre-employment polygraph examination; credit and arrest checks; interviews with associates, personal and business references; verification interviews of employers; verification of education achievement; urinalysis drug screening; and submission of fingerprints.Some state job postings say you can qualify by an "equivalent combination of education and experience."  If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.   See oshr.nc.gov/experience-guide for details.

Bachelor's degree in computer science, or an IT related field or a closely related field, from an appropriately accredited institution and four years of progressive experience in systems software programming; OR

Associate degree in computer science, or an IT related field or a closely related field, from an appropriately accredited institution and five years of progressive experience in systems software programming; OR

An equivalent combination of education and experience.The NC State Bureau of Investigation (SBI) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

The SBI uses the Merit-Based Recruitment and Selection Policy to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information.  Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses.  Resumes will not be accepted in lieu of completing this application.  Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit.   Degrees must be received from appropriately accredited institutions.

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form, Certificate of Release or Discharge from Active Duty, to their applications.

• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing.  If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.

• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.

• If applying for a position certified through the North Carolina Department of Justice - Criminal Justice Education and Training Standards Division, refer to https://ncdoj.gov/law-enforcement-training/criminal-justice/ for specific certification requirements.

• The NC State Bureau of Investigation does not sponsor candidates needing work authorization.

• The NC State Bureau of Investigation must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape."  Click this link for information on hiring and promotion prohibition requirements in the Division of Juvenile Justice & Delinquency Prevention: PREA Hiring and Promotion Prohibitions

• Per NC General Statute 143B-972.1, applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI's Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service ("RAP Back").  This is in addition to submitting fingerprints during the application process.

Due to the volume of applications received, we are unable to provide information regarding the status of your application. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification.

For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact SBI Human Resources at 919-582-8511.

Additional Contact Information:

North Carolina State Bureau of Investigation

Human Resources

3320 Garner Road

Raleigh, NC 27603

SBIHR@ncsbi.gov