As a Phone Screener, you are part of a team of highly skilled recruiting professionals working on high-volume and/or hard to fill positions for PeopleScout's RPO clients. The Phone Screener role will provide support to the recruiting staff in coordinating all aspects of screening, scheduling interviews, tracking and monitoring candidate information and selection hiring of new employees. This position requires an extremely perceptive person who is able to relate to individuals at all levels.
This position is a part time role working up to 40 hours a week with some flexibility with hours/days worked. This role is working On-Site at 860 West Evergreen Ave Chicago, IL 60642.
Screen applications, review resumes and digital interviews for open positions
Tracking and monitoring confidential candidate information
Overseeing the background and pre-employment screening process
Editing and opening requisitions to internal/external sites
Managing daily information/candidate data tracking and completing offer letters
Scheduling interviews and providing information to the client as needed
Maintaining a high level of customer retention and satisfaction.
1 year of Phone screening, administrative, clerical and/or customer service experience in a call center type environment
STRONG customer service, retail and/or phone experience, call center experience a plus
Ability to manage a large workload in a timely manner and prioritize and complete projects within deadline
Experience with applicant tracking, Success Factors preferred
Ability to prioritize and plan in a fast-paced, high volume setting
Strong attention to detail and prioritization of projects
Strong Microsoft Outlook skills and literacy in Excel and Word.
Excellent communication skills
PeopleScout, is the world's largest recruitment process outsourcing (RPO) provider, offering a dedicated, scalable, and strategically customized delivery model. PeopleScout's suite of services includes RPO, employment branding, on-boarding, career counseling, and employee retention. Facilitating over 250,000 annual hires worldwide, PeopleScout serves businesses of all industries.
PeopleScout, a TrueBlue company, has helped define the RPO industry since we were founded in 1991. Our proprietary applicant tracking system and revolutionary processes have simplified and standardized candidate sourcing, selection, hiring, on-boarding and retention for some of the top companies in the world.
Veteran hiring efforts are core to our mission at PeopleScout, and we are proud to have placed more U.S. Military veterans in full-time employment than any other recruitment firm in the world.
PeopleScout is an equal opportunity employer, strengthened by the diversity of our workforce