For those who want to invent the future of health care, here's your opportunity. We're going beyond counseling services and verified referrals to behavioral health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)
The Onsite EAP Counselor is a professional position responsible for providing onsite services to either a dedicated customer or customers in our overall book of business. Responsibilities range from assessment and referral, management consultations, training, and critical incident response. An Onsite EAP Counselor may also provide consultation to HR, program managers and supervisors on workplace and organizational issues.
Conduct solution focused consultations; helping clients define goals, plan action and gain insight
Assess and refer to appropriate programs and services including but not limited to: Worklife, behavioral health, substance abuse/chemical dependency and community-based resources
Assist with referrals for members needing ongoing/additional counseling services
Provide limited after care monitoring (following up with employees and/or providers to ensure the safety of employees, continuation of treatment, etc.)
Provide manager consultation services on a variety of work-related issues such as; performance management, trauma impacting the workplace, organizational change, individual employee crisis intervention, coaching, and Work-life issues
Provide crisis intervention and management support in response to Critical Incidents
Conduct on-site training services for managers and employees (e.g. wellness seminars, Health fairs, Lunch & Learns)
Participate in monthly 1 on 1's, team meetings, and other customer meetings as required
Utilize UHG computer to accurately and thoroughly document member contact/case documentation accessing appropriate clinical case management system (s) within departmental time frame
Follow internal ethical and regulatory privacy policies such as HIPAA, maintain confidentiality and private health information of members. Follows state and federal licensing practices
Other projects as assigned by manager
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Masters / Doctoral degree in a recognized behavioral health discipline
Current, unrestricted license at the independent practice level in your state of residence
3+ years experience in a behavioral health setting
Ability to work onsite as needed
Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.
You will be asked to perform this role in an office setting or other company location.
Previous EAP experience
Proficiency with all MS Office applications
Experience in settings such as managed care, private or public clinics, with emphasis on mental health, chemical dependency, and work place issues.
Training in EAP, workplace and organizational dynamics
Strong written and verbal communication skills
Strong interpersonal skills required and the ability to work effectively among different levels of management and personnel
Strong organizational skills with the ability to manage stressful situations and multiple competing priorities
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
For more information on our Internal Job Posting Policy, click here.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: EAP, CEAP, Employee Assistance, Psychologist, Social Worker, Behavioral Health, Mental Health, Therapist, Counselor, LP, LCSW, LPC, LMHC, LMFT, Atlanta, GA, Georgia