Onsite Call Center Recruiter

Job Summary

This position will require onsite presence at our facility in the Detroit metro area.

The Talent Acquisition Specialist is responsible for talent acquisition on all levels, and associated processes for the organization to ensure our talent pipeline aligns with our company intention, purpose, and strategies. The primary focus is on the day-to-day recruiting and administration of the applicant tracking system (ATS). This position is responsible for hiring individuals with Property and Casualty Insurance license as well as build a pipeline of people interested in obtaining this license. The Recruiter must ensure our talent pipeline aligns with our company intention, purpose, and strategies. The position is also involved in staff planning, reporting, compliance, training, HRIS administration, community involvement, and outreach. Acts as a resource for leadership, associates, and within the HR/Person Office where needed.

Responsibilities:

• Interacts with hiring managers and supervisors regarding a recruitment strategy to ensure a complete understanding of their needs to find a suitable match for their open position

• Coordinates full-cycle recruiting process to include: prepares employment advertisements and places them in an appropriate distribution channel to attract best applicant pool; oversees the routing of all position requisitions in compliance with ATS requirements; Administer online assessments and track completion and success rates, conduct interviews with candidates to assess qualifications for the job and fit; further, initiates employment offers and ensures new hire paperwork is complete promptly and accurately

• Plan interview and selection procedures, including phone screens, assessments, and video or in-person interviews in the center for hiring manager managers

• Strategically and proactively build a candidate pipeline

• Source potential candidates through online channels (e.g., social platforms and professional networks

• Participate and assist in employer branding initiatives

• Identifies and represents the organization at events to market the company and our opportunities

• Responsible for reporting functions within the ATS to determine previous workflow and sourcing

• Foster relationships with past applicants and potential candidates

• Understands the urgency of filling the class with quality hires

• Performs other duties as necessary

Voluntary Self-Identification of Disability Form

Area of expertise (Skills)

What skills you will need:

• Upbeat, enthusiastic, and ready to make a difference in the lives of others

• Ability to work daily in our Highland Park, MI office

• One year of credentialed recruiting experience is preferred

• Consistently meeting hiring targets

• Prior sales experience preferred

• Maintain regular and reliable attendance, including the daily schedule as assigned

• Flexible availability with the working schedule; expected to work some weekends, holidays, and weekly events

• Prior event planning experience preferred

• Skilled at matching candidates to the right career to ensure retention and growth

• Enthusiastically engage with community partners

• Computer proficiency with applications

• Confidence in your hiring techniques

• Minimum education of a High School diploma or GED

• Professional appearance and conduct

Other Skills and Experience:

• Knowledge in BPO Advertising and Marketing

• Recruitment KPI's knowledge

• Team Organization and planning

• Basic Knowledge in Advertising, Marketing and/or Branding

• Creative Skills

• Negotiating Skills

• Interpersonal Skills

• Planning and Organizing Skills

EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.