Onsite Administrative Assistant (Rnm2024-6760)

Overview

Though once primarily a summer retreat from the fast-lanes of urban cities, Pendaries is rapidly becoming a year-round primary residence, with approximately 100 full-time residences. That number is growing, as is discovered as an alternative to other northern New Mexico resort living destinations.

Pendaries is an association managed by RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The GrandManors professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.

• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.

• Selflessness: more than teamwork; we are part of something special and much larger than any of us.

• Personal Relationships: we are a professional services company; people do business with people they like.

• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Responsibilities

ADMINISTRATIVE ASSISTANT

• Clerk of the Board

• Prepare Board Meeting Agendas

• Prepare Board Packets

• Prepare Board and Town Hall meeting minutes

• Follow through on actions and approvals made by the Board of Directors

• Property Conveyances - monitor for accuracy keeping owner files up to date

• Owner Communications - through the use of the mass communication module within our software platform.

• Excellent oral and written communication

• Liaison to Architectural Committee - monitor and coordinate architectural applications, deed restriction violations, and other aspects related to ACC

• Assist the Executive Director in the day-to-day needs of the Association

• Provide coverage of the Association office, provide excellence in customer service, be well versed and knowledgeable in all aspects of the Pendaries Association, provide initial triage of incoming phone calls and emails.

• Exceptional with technology and utilizing the tools provided through our association management software platform.

• Plus other work related tasks as needed

Qualifications

• High school diploma or GED required. Associate degree preferred.

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.

• Excellent computer proficiency (MS Office - Word, Excel and Power Point).

• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.

• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Pay and Benefits:

$15.00 hour

Benefits include:

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Life and Disability Insurance

• HSA (Required High Deductible Medical Plan to be eligible)

• FSA

• Education Reimbursement

• 401K matching

• Employee Assistance Program (EAP)

• 9 paid Holidays