Cardinale Automotive Group El Monte , CA 91731
Posted 2 months ago
Online Sales Assistant
Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer interaction and every new hire brought onboard - we strive to create outstanding and long-lasting relationships. This means listening, caring and understanding. After forty years of success, we're proud to call ourselves one of the nation's top performing dealer groups.
What We Offer
Health, Dental, and Vision offered after 90 days
Each year we look to provide the very best insurance we can offer.
401k provided by Empower
Ancillary insurance provided by Allstate
FSA offered.
Life Insurance provided for and paid by Cardinale Automotive Group.
Responsibilities
Answer customer calls and establish follows-up with sales appointments.
Follow up with Conversica responses.
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
Provide customers with initial product information and direct them to the appropriate dealership resources.
Present initial financing options based on customer needs.
Follow up with leads that are not ready to make an appointment or no-show.
Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management.
Utilize CRM tracking system daily.
Qualifications
At least one previous role based in telemarketing or customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Cardinale Automotive Group