Online Logistics Specialist

H&M Plainfield , NJ 07061

Posted 2 months ago

Company Description

As one of the world's largest fashion companies with more than 171,000 employees worldwide, H&M is an exciting and dynamic place to pursue a career within the fashion industry. Our business concept is to offer fashion and quality at the best price in a sustainable way and with our fast expansion we are always looking for new talents. Would you like to be part of our team? H&M group comprises of nine independent brands: H&M, COS, Weekday, Monki, H&M Home, & Other Stories, ARKET and Afound. We have over 4,900 stores across more than 73 markets worldwide. Our values reflect the heart and soul of H&M. They define what it takes to work here and how we do things. When we interact with colleagues and customers around the world, our values help us develop and grow. We want to be at the forefront of both fashion and sustainability. Our employees play a key role and can contribute to more sustainable fashion, today and in the future.

Job Description

Operations (70%) - Manages information flow with 3PL to ensure proper volume data is communicated to facilitate planning. Recommends, initiates, and manages operational change to drive performance improvement. Monitors daily 3PL operations including process flow, performance, and KPI / SLA results. Analyses operations and transportation issues and 3PL performance, providing reporting on results.

Systems (30%) - Monitors interface between systems and serves as both systems super user and liaison between operations and IT. Is the primary operations contact for IT issues, working directly with IT to resolve. Recommends system enhancements based on operational need and manages system change including user acceptance testing and sign-off prior to change implementation.

Job Responsibility including but not limited to:

  • Manage information flow and departmental volume communication to 3PL

  • Make business decisions in providing workload prioritization to 3PL

  • Creates order release strategy to ensure high levels of customer service

  • Monitor daily operations, KPI's, SLA's

  • Coordinate and manage IT incident tracking and resolution

  • Manage operational and systems change

  • Act as system super user and liaison between IT and Operations

  • Analyze operations and transportation issues and performance

  • Provide daily, weekly, and monthly reporting and trend analysis

Qualifications

Financial Accountability:

  • None

Minimum Candidate Qualifications:

  • Bachelor's Degree in Supply Chain or Operations Management , or

  • 2+ years of equivalent experience in Distribution or Logistics operations

  • Skilled with Microsoft office

  • Strong analytical skills and the ability to think strategically

  • Ability to present analytical data and communicate effectively in a professional setting

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Online Logistics Specialist

H&M