The eCampus Center in the Division of Extended Studies is enthusiastically seeking candidates to fill an Online Course Technologist position.
The Online Course Technologist oversees the revision and maintenance of online courses in the LMS
Responsible for ensuring e-learning technologies work together in a master course shell
Responsible for "pilot testing" course materials in the LMS from a student perspective
Responsible for the final quality assurance testing of revisions and maintenance of online courses in the LMS
Approaches and treats all internal and external stakeholders involved with online courses as valued constituents
Essential Duties and Responsibilities
Course Building, and Quality Assurance
Oversee the build and structure of online master courses, ensuring all technologies function appropriately and work seamlessly together
Oversee student workers helping with revision and maintenance projects
Provide usability, accessibility, and quality assurance testing to review the functionality of online course components
Provide expertise with LMS features, sharing and documenting best practice in building courses to leverage LMS and reporting features
Master Course Maintenance and Live Course Technical Support
Provide technical LMS administration and course support services for online program coordinators and faculty through phone calls, email, and personal contact
Providing training and course support to online faculty who are teaching from a copy of a master course
Work with stakeholders to manage technical and logistical aspects of the copying online course sections of the master course
Meet with faculty and program coordinators/department chairs to ensure master courses are kept up to date, and help ensure program-level updates and revisions are made to master courses
Provide eCampus staff technical support and training to on LMS features and functionality
Assist instructional designers and faculty with online course updates and maintenance of materials in the LMS, CMS, including maintaining the technological quality of online course sections
Oversees master course revisions and updates
Documentation, Testing and Research
Play a lead role in exploring, communicating and testing upgrades, new features and new versions of instructional technologies
Research, recommend and implement third party tools to integrate with LMS (in collaboration with LTS) or to facilitate course production and course improvement processes
Document internal production processes and procedures and report to stakeholders
Serve as technical liaison with OIT/LTS
The ideal candidate will possess the following knowledge, skills and abilities:
Ability to quickly obtain highly-functional skills in new software and LMS systems, as well as be able to train others.
Ability to assess technical and logistical course-related problems and to assist with solutions.
Ability to apply effective problem-solving and decision-making skills.
Ability to communicate effectively with a diverse group and with individuals.
Ability to prioritize tasks and manage time effectively for both short-term projects and daily responsibilities.
Ability to maintain confidentiality of student records.
Ability to work independently and to apply interpersonal and collaborative skills to work effectively as part of a team
Excellent customer service skills.
Excellent attention to detail.
Ability to maintain adaptability and flexibility in a fast-paced environment
Minimum Qualification (Including Certificates and Licenses)
Master's degree from an accredited institution in a closely related field or equivalent combination of education and/or experience related to the area of assignment
Expert-level knowledge of the Blackboard Learn system
Familiarity with HTML coding and creating content using web-based authoring tools
Familiarity with LMS and SCORM integration
Familiarity with databases and/or project management software
Familiarity with CMS and/or knowledge base applications
Salary and Benefits: Salary starting at $48,069 per year, commensurate with experience. We also offer an excellent benefits package.
Required Application Materials:
Boise State University Alumni