Online Admissions Counselor

Online Admissions Counselor

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Posting Details

Posting Details

Logo Institution Dakota State University Working Title Online Admissions Counselor Posting Number NFE02406P Department DSU-Admissions Physical Location of Position (City) Madison Posting Text

DSU is seeking a highly motivated and dynamic individual to join our team as an Online Admissions Counselor. As an essential member of our admissions department, you will play a crucial role in attracting and guiding prospective online students through the stages of admission to enrollment. The successful candidate will possess excellent communication skills and a student-centered approach.

Responsibilities:

• Guide prospective students through the various stages of the admissions process, from initial inquiry to enrollment, providing them with accurate and timely information about our programs, admission requirements, and enrollment procedures.

• Create comprehensive communication plans tailored to specific target audiences, including prospective students, parents, and educational advisors. Utilize various communication channels such as email, phone calls, social media, and live chat to engage with prospective students and provide personalized guidance.

• Organize and conduct virtual information sessions, campus tours, and registration appointments for prospective students. Utilize video conferencing and virtual platforms to deliver engaging and interactive sessions, answering questions, addressing concerns, and assisting with the registration process.

• Maintain accurate records of prospective students, inquiries, applications, and admissions data using our CRM system.

• Monitor and analyze recruitment metrics to evaluate the effectiveness of recruitment strategies and identify areas for improvement.

• Act as the primary point of contact for online students who have been admitted and are in the process of registration. Provide them with guidance and support to ensure a smooth transition from admission to enrollment, addressing any concerns or issues that may arise.

Qualifications:

• Bachelor's degree is required.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Strong interpersonal and communication skills, both written and verbal.

• Excellent customer service skills with a student-centered approach.

• Ability to work independently and as part of a team, demonstrating initiative, flexibility, and adaptability.

• Strong organizational and time management skills, with the ability to prioritize and multitask effectively.

• Familiarity with student information systems or admissions software is beneficial.

• Previous experience in admissions, enrollment management, or related fields is a plus.

Benefits:

• Flexible benefits package - including paid time off, health and retirement benefits

• Life and disability insurance options

• Reduced tuition, longevity pay and training opportunities

• Professional liability coverage

How to Apply:

DSU accepts applications through an on-line employment site. To apply, visit https://yourfuture.sdbor.edu. Please submit a cover letter, resume, unofficial transcripts, and a list of at least three references.

For questions concerning the position, contact Alicia Entringer at alicia.entringer@dsu.edu.

Applications will begin to be reviewed immediately and continue until the position is filled.

Posting Date 06/18/2024 Closing Date Open Until Filled Yes First Consideration Date Advertised Salary NFE Pay Grade 4H: $19.59 - $21.00/hour Duration of the Term 12 months If Other, describe duration Appointment Percent 100% Work Hours Typical Hours Worked Per Week Appointment Type Regular Faculty Status No Scope of Search External (includes Internal) If internal, define scope of search This position requires No Requirement If other, please indicate Department Description and Cultural Expectations

In addition to the exciting professional opportunities at Dakota State University, employees will have the privilege of enjoying the benefits of Madison, South Dakota. Nestled in the heart of the state, Madison offers a unique blend of small-town charm and modern amenities, creating an ideal environment for work-life balance.

The city boasts a range of recreational activities, from picturesque parks to outdoor events, fostering a sense of community engagement and well-being. Madison's scenic landscapes and proximity to nearby lakes provide ample opportunities for outdoor enthusiasts, whether it be fishing, hiking, or simply enjoying the beauty of the great outdoors.

Madison's location within South Dakota provides easy access to larger cities, cultural events, and regional attractions. Madison is only a short 50 minute drive from South Dakota's largest city, Sioux Falls.

Equal Employment Opportunity Statement

DSU is committed to equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Applicants with disabilities are invited to identify any necessary accommodations required in the application process. E-Verify, EOE.

Contact Information

Working Conditions

Cognitive Requirements

Please check the appropriate response that describe the cognitive requirements for this position. Analyzing, Comprehend, Frequent Change, Logic, Multiple Priorities, Pace-fast, Perform calculations, Reading, Reasoning, Verbal Communication, Written Communication, Intense Customer Interaction, Memory, Multiple Stimuli

Protective Clothing/Equipment

Please check the appropriate response for this position's use of the following protective clothing or equipment. If other protection is used please identify

Physical Requirements

Please designate the physical requirements of this position Fine Finger Manipulation (keyboarding, pipefitting, bench work, etc), Lifting light, Sitting for sustained periods of time Describe any of the conditions selected

Sensory Requirements

Please check the appropriate response that describe the sensory requirements for this position. Speaking, Vision (With and without corrective lenses)

Working Conditions & Exposures

Working Conditions or Exposures (or potential exposures) that this position may encounter during the course of the work day. Please describe, in more detail, any of the conditions checked above

Working Environment

Check the appropriate box(es) that best describes the environment in which the primary function of the position is performed. Office Environment If you have indicated Other Environment, if work tasks involve one or more of the above, or if further explanation is necessary, please use the space provided.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• How did you hear about this employment opportunity?

• Public Job Posting

• Internal Job Posting

• Agency Referral

• Advertisement/Publication

• Personal Referral

• Website

• Other

Documents Needed to Apply

Required Documents

• Resume

• Cover Letter

• Transcripts

• Reference List

Optional Documents

• Other