If you live on the cutting edge of fashion and have a keen eye for design, why not put that expertise to work on the sales floor? Join our team of problem solvers and doers: Apply today!
Job Title: Outlet Team Professional, Bloomingdale's Outlet Stores
The Outlet Team Professional's primary objective is to drive sales by providing outstanding customer service, building a customer base and maintaining a clean, neat, "easy-to-shop" selling floor to provide a fun, fast and friendly shopping experience. The Outlet Team Professional's primary mission is to serve the customers' needs in a manner that is efficient and helpful, ensuring that the customer feels valued and wants to return. Team Professionals will have skill in both selling and support functions, demonstrating versatility to switch between those functions as dictated by business need.
Engage in appropriate social conversation with the customer to make the experience pleasant and easy. Ask open-ended questions to determine needs. Assist customer with selection of merchandise based on those needs and present features and benefits confidently. Listen and respond in a helpful manner to all customer questions about information or by suggesting alternative merchandise. Suggest additional items to build the sale: multiple, complementary, or promotional items and promote conversion of casual shoppers into customers
Maintains basic product knowledge across all merchandise areas, and demonstrates awareness of current and upcoming sales and promotions.
Maintains a consistent up-beat "can do" attitude, and willingly takes on all assignments based on the needs of the team.
Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Ensures products are properly placed and represented in a timely manner. Participates in floor restocking and replenishment to maintain high visual standard.
Monitors fitting rooms by escorting customers to rooms, checking numbers of items in/out, and reporting to Security any problems or discrepancies, Maintenance of fitting rooms to company standard, including returning merchandise to the floor.
Ability to sell and build a sale through conversational interaction
Enjoys meeting and interacting with customers; demonstrates an energetic and positive attitude
Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures
A team player, possesses the ability to work in a learning environment
Ability to communicate effectively with customers, peers and management
This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.