Provide information and referral to cancer patients and their families about community resources, primarily transportation to cancer treatment, short-term lodging, and cancer and bereavement support groups.
Responsibilities include: matching available resources to individual patient needs and eligibility, educating patients and families about resources, guiding them through application processes (on limited basis), teaming with and communicating plans to interdisciplinary team members and keeping resource materials current. Contact with patients, families and interdisciplinary team members is typically via telephone or email.
Common tasks: submitting, trouble-shooting and tracking approval of transportation applications, educating about oncology lodging programs, researching and reporting on local support group options. Additional tasks include updating resource lists, educating staff about commonly utilized programs and processes (at meetings and in writing), and managing and providing usage reports for a limited transportation assistance program.
Seeking compassionate individual with excellent customer service, organizational and written and verbal communication skills for this entry-level position. Ability to work independently, excellent judgment, problem-solving and follow-through also vital.
Microsoft Office and general computer proficiency required.
Bachelor's degree required, related field preferred.