Under minimal supervision, responsible for insurance verification and eligibility, assessment of patient financial requirements, counseling patients on insurance benefits and co-payments, and obtaining preauthorization for all services. Works closely with infusion center staff, oncologists and practice staff to facilitate timely start and continuity of treatments ordered. Works closely with managed care and coding department to maintain accuracy in clinical and billing information.
Education, Licensures, and Certifications:
1 year prior insurance authorization or related experience required.
One year of experience with an Oncology practice preferred.
ICD-9, CPT, HCPC coding experience preferred.
Skills and Knowledge:
Knowledge of chemotherapy medications and regimens and other costly injectable medications.
Knowledge of medical terminology/anatomy.
Strong verbal and written communication skills for regular contact with physicians, employees, patients and insurance personnel.
Basic high school math aptitude.
Excellent computer data entry skills to enter patient and authorization information.
Excellent organizational skills.
Ability to work with others in a flexible, cooperative manner.