On-Call Deckhand Os/Ab

State Of Washington Olympia , WA 98504

Posted 2 months ago

This recruitment has been reopened temporarily to broaden the current candidate pool. Please note that only new applications will be reviewed. If you have previously applied within the last six months, your current status remains. All duplicate applications will be rejected.

The Opportunity:

Washington State Ferries is excited to announce that we are currently seeking On-Call Deckhands, both Ordinary Seamen (OS) and Able Bodied Seamen (AB). This is a grand opportunity to provide an extremely valuable service for millions of travelers while building a career with the largest ferry system in the United States.

As an on-call employee, you must be available for all shifts including morning, mid-morning, evening, weekends, and holidays. These essential on-call positions provide back-up for scheduled absences, but are even more critical when it comes to filling last minute staff shortages that require a quick response time. Please take into consideration that most of our shifts start on the west side of Puget Sound, and that most of our crewing needs during the summer months are in Anacortes, WA.

Ordinary Seaman (OS): The OS is responsible for the safety of the passengers and the cleanliness of the boats. As an OS, you are responsible for housekeeping and maintenance of the seating areas and restrooms. The OS assists with passengers and answers questions, responds to concerns, operates the transfer span for embarkation and departure, assists in the loading and unloading of foot passengers and vehicles, stands gangplank watch, assists in line handling, and may perform additional duties as assigned. Every OS stands by to assist Able Seamen with fire, rescue, and evacuations.

Able Bodied Seaman (AB): The AB is responsible for the safety of the passengers, and loading and offloading of vehicles on the vessel car deck. During a watch (shift), the AB performs duties on the vehicle deck and pilothouse, and is responsible for the safety and security of the vessel and passengers. ABs assist passengers and answer questions, respond to concerns, operate the transfer span for embarkation and departure, assist in loading and unloading of foot passengers and vehicles, assist in line handling, stand lookout, and may perform duties as Boatswain and Quartermaster.

Depending on specified assignment, the following work may apply:

  • Support directing traffic onto the car deck and securing the vehicles before departure; assist with removing inoperable vehicles from the deck

  • Operate lift to secure vehicle-loading bridge using an automated system

  • Participate with crew in emergency drills including fire, abandon ship and rescue, performing aspects of the drill such as handling fire hose for testing and preparing rescue boat for launch and recovery

  • During emergencies, fulfill duties on the muster list, and/or duties as assigned, to assist in rescue procedures

  • Perform a full range of general maintenance duties: general cleaning, stripping and waxing floors, restocking supplies, clearing litter, etc.

  • Provide excellent customer service, and assist passengers as required or necessary, including assistance with boarding, response to concerns or issues (escalate to the Mate when necessary)

  • Participate in training as directed, such as when standing wheelhouse watch

  • Help foster a safe experience for the customer, crew, and vessel

  • Other duties as assigned

To be considered for this position, you must:

  • Be in possession or in the process of obtaining a valid Transportation Worker Identification Credential (TWIC). For information and to apply for this credential please follow link: http://www.tsa.gov/twic NOTE: It can take 2-4 weeks to process your application for this identification card, so if you are seriously interested in one of these positions do not delay.

  • OS or AB endorsed Merchant Mariner Credential (MMC), and

  • United States Coast Guard Medical Certificate. Must use a 719K long form (including color vision exam).

  • Must have all credentials to be considered

  • For more information on the MMC please go to this website:https://www.wsdot.wa.gov/ferries/yourwsf/employment/

  • Attend an information session and complete a standardized written English reading comprehension assessment.

  • Pass a physical agility test and pre-employment drug screening after receiving a conditional job offer

Essential Job Functions:

  • Ability to demonstrate an understanding of safe working practices. Experience from the maritime environment are a plus

  • Ability to lift and comfortably carry up to 50 lbs

  • Ability to read, comprehend, and speak the English language

  • Ability to climb ladders

  • Ability to wear up to 60 lbs. of firefighting gear including a self-contained breathing apparatus (SCBA) *Must be clean shaven

  • Ability to clearly identify and distinguish colors with or without corrective lenses

  • Ability to don a firefighting suit up to 60 lbs

  • Ability to perform firefighting and lifesaving efforts and lift/control fully charged fire hoses

  • Ability to work outside in various weather conditions

At a minimum, the ideal candidate will possess:

  • High School Diploma or GED equivalent

  • A valid Transportation Worker Identification Credential (TWIC)

  • A valid Merchant Mariner Credential (MMC), OS or AB

  • A valid Medical Certificate using the 719K long form

  • Knowledge of commonly used nautical terms

  • Excellent customer service skills

  • Exceptional communication skills, both written and verbal

  • Ability and willingness to work on-call 24/7, including holidays, and be punctual and reliable at all time

Anticipated Timeline

November December 2019

Accept applications

January 2020

Qualifying applicants are invited to information session. Information sessions will take place during the third and fourth week of January. During this event, we will verify credentials and conduct a written English comprehension assessment.

February 2020

Successful candidates are invited to interview.

Contingent offers made; candidates required to complete self-contained breathing apparatus (SCBA) questionnaire, a pre-employment drug screening, and physical agility tests.

Final offers made to selected candidates.

March 2020 June 2020

New Employee Orientation and training class: 12 days, both on and off-site. Once you have completed the orientation and training class, you will be an on-call employee with the Washington State Ferries (WSF). As part of the WSF team, you will be expected to fulfill your work position obligations immediately.

HOW TO APPLY:

Applications for this position are only accepted electronically. If you do have an account set up on careers.wa.gov, you will need to create one in order to proceed. Click the green 'Apply' button on this screen to get started! Note: Please be sure to use an email address you check regularly as communication for this recruitment will be done primarily through email. Failure to respond in a timely manner may result in your name being removed from consideration for this employment opportunity.

Contact us:

For inquiries about this position please contact Renee Mason at masonr@wsdot.wa.gov please reference recruitment number 19DOT-WSF-DECKHAND.

WSDOT is an equal opportunity employer. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam era veterans, and people of all sexual orientations and gender identities are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed recruiter.

WSDOT does not use the E-Verify system. For more information, please visit www.uscis.gov


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Call Center Customer Service Agent Consumer Protection Division Seattle

State Of Washington

Posted 2 months ago

VIEW JOBS 2/12/2020 12:00:00 AM 2020-05-12T00:00 Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact Tracy Robinson at 360-586-7693. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1-800-676-3777 or www.washingtonrelay.com. Agency Information The AGO serves more than 230 state agencies, boards, commissions, colleges and universities, as well as the Legislature and the Governor. The mission of the Office is to deliver the highest quality professional legal services to officials, agencies, and citizens of the state of Washington. The Office is comprised of over 550 attorneys and 700 professional staff. Diversity is critical to the success of the mission of the AGO. It is the recognition, respect, and appreciation of all cultures and backgrounds and the fostering of the inclusion of differences between people. Appreciating, valuing and implementing principles of diversity permits AGO employees to achieve their fullest potential in an inclusive, respectful environment. The core values of the AGO are served by a strong commitment to the value of diversity and by promoting an inclusive workplace. For more information about the AGO, we encourage you to review the Office's newest Annual Report which can be found HERE and view THIS VIDEO. The Attorney General's Office is recruiting for a permanent full time Call Center Customer Service Agent for the Consumer Resource Center in the Consumer Protection Division, Consumer Services Unit in downtown Seattle, WA. * Positions in King County are eligible for 5% assignment pay in addition to the salary listed above. This position answers calls from the public in a call center, performs data entry to intake new complaints, and processes complaints received from the public. The Consumer Resource Center receives approximately 35,000 phone calls per year and processes approximately 20,000 complaints.This position serves as the primary contact for the public contacting the CRC by phone, in person, by email, and by written communication. Duties include, but are not limited to: * Answer calls in the Consumer Services Unit call center between 10:00 a.m. – 3:00 p.m. daily; * Enter data from new consumer complaints into the consumer complaint database; * Enter data into the complaint database to track service and activities and correspondence; * Process assigned complaints per established procedures; * Create, maintain, and update program records in electronic and hard copy systems; * Calendar correspondence due dates and deadlines; * Process incoming mail per established policy; * Check and respond to consumer call center voicemails; * Prepare and send approved correspondence; * Scan, copy, and fax documents; * Send, receive and record correspondence and complaint materials as assigned; * Send program materials to participants and parties; and * Provide excellent customer service. High School graduation or equivalent and two years of experience in the program specialty. OR Equivalent education/experience. In addition, the most competitive candidates will possess the following preferred qualifications: * Customer Service/Call Center experience in a high volume/high stress environment; * Experience receiving and resolving customer complaints; and * Data Entry experience. APPLICATION INSTRUCTIONS In addition to completing the online application, applicants must attach the following documents to their profile in order to be considered for this position: * A letter of interest, describing their specific qualifications for the position; * A current resume detailing experience and education. READ THE FOLLOWING INFORMATION COMPLETELY: * Carefully review your application for accuracy, spelling and grammar before submitting. * You may not reapply to this posting for 30 days. * The initial screening of applications will be solely based on the contents and completeness of the "work experience" and "education" sections of your application in www.careers.wa.gov, completeness of the application material submitted, and responses to the supplemental questionnaire. * A resume will not substitute for completing the "work experience" section of the application. * All information may be verified and documentation may be required. Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees and volunteers enjoy a respectful, safe and supportive working environment. Only by fostering the inclusion of people from all backgrounds, cultures and attributes, can AGO employees and volunteers achieve their fullest potential and best advance the goals and mission of the AGO. The AGO is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation/gender identity, age, disability, honorably discharged veteran or military status, retaliation or the use of a trained dog guide or service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact Tracy Robinson at 360-586-7693. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1-800-676-3777 or www.washingtonrelay.com. For questions regarding this recruitment or assistance with the application process, please contact Letrice Tobin at (206) 587-5613 or Letrice.Tobin@atg.wa.gov. If you are having technical difficulties creating, accessing or completing your application, please call NEOGOV toll-free at (855) 524-5627 or support@neogov.com. State Of Washington Olympia WA

On-Call Deckhand Os/Ab

State Of Washington