ONC Call Center RN - Surgical Oncology Support Services - Surgical Oncology

ONC Call Center RN - Surgical Oncology Support Services Under general supervision, following established policies, procedures, and professional guidelines, provides care to patients by triaging oncology patient calls regarding treatment, surgery and appointment information. Provides patient education and clinical direction by answering questions regarding their plan of care or any new concerns related but not limited to chemotherapy, radiation, infusion treatments, and surgery.

Provides assistance in scheduling all appointments. Plans and documents nursing assessments, identifies and reports situations requiring further intervention, formulates and communicates goal-directed plan of care, and assures patient rights. Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital and principles of quality improvement FL RN License, BSN Required, 2 years minimum experience as an RN.

Oncology experience preferred. Oncology Nursing Certification preferred. Good communications skills and computer skills. Ability to communicate with physicians.