On-Boarding Manager - Chicago, IL
The On-Boarding Manager is responsible for effectively and efficiently on-boarding new employees and starting service on newly referred clients.
Direct and supervise the daily operations of the Start of Care and Training Departments.
Provide direction and guidance to the branch staff to initiate services for new clients and train/on-board new employees.
Direct and oversee in-service training for current home care aides.
Direct and participate in the recruitment, orientation, training and retention of branch staff, and coordinate the design and implementation of staff education programs.
Ensure all new client service and employee on- boarding is handled an efficient and effective manner, in accordance with established quality standards, company policies and procedures, and applicable state and federal regulations.
Intervene, as necessary, to resolve problems and ensure that all new client service requirements are met.
Ensure the branch's compliance with the Company's human resources policies and practices, as well as all related regulatory requirements.
Position Requirements & Competencies:
Bachelor's Degree in Business, Social Services, Public Administration or a related field of study.
Five to seven years' experience in healthcare including at least five years of supervisory/management experience
Some experience in home health and/or home and community based services in a large, multi-site organization is preferred
Strong communication, teambuilding and interpersonal skills
Self-confident, passionate, energetic, tenacious and resolute, with a high sense of urgency and a strong drive to produce results
Working conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Environment: Moderate noise level similar to a typical office environment with computers, printers, and work activity.
Addus Homecare Corporation