Onboarding Coordinator (Teachers On Call) - Bloomington, MN

Kelly Services, Inc. Bloomington , MN 55431

Posted 3 days ago

Kelly Services, a global workforce solutions company, has an excellent full time opportunity for an Onboarding Coordinator supporting our Teachers On Call (TOC) division. This is a full time position working directly for Kelly Services. The Onboarding Coordinator will sit onsite at our TOC office in Bloomington, MN.

The Onboarding Coordinator is a candidate liaison for onboarding new and reactivated temporary employees. This is achieved through the execution TOC's onboarding strategies, developing and maintaining relationships with candidates and identifying process improvements and ensuring consistent service levels.

Responsibilities:

Onboarding (75%)

  • Serve as the main point of contact for all new and rehired applicants

  • Facilitates the selection process including screening and assessing candidates, administering evaluations, conducting interviews and reference checks, and making hiring decisions

  • Manage onboarding process via email, phone and web-based tools

  • Document onboarding activity in front office systems

  • Maintain knowledge and understanding of licensing, background and other applicable laws and regulations to ensure compliance during onboarding process

  • Maintain a broad knowledge of company policies and benefit plans

  • Work collaboratively with recruiting and other service teams as necessary to ensure sourcing and recruiting strategies result in client satisfaction

  • Participate in activities designed to improve the onboarding process

  • Collect, analyze and maintain data gathered to provide to leadership

Additional Responsibilities (25%):

  • Field incoming calls and emails

  • Service as the main point of contact for applicant and internal employee questions and concerns

  • Manage/resolve issues

  • Solicit feedback to improve service

  • Build rapport with customers and applicants by ensuring the overall experience for both temporary employees and customers is a positive one

Qualifications Required:

  • High School diploma or equivalent required; Bachelor's degree preferred

  • 1 year customer service experience

About Kelly Services

As a global leader in providing workforce solutions, Kelly Services (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Kelly has a role in managing employment opportunities for more than one million workers around the globe by employing 550,000 of these individuals directly with the remaining workers engaged through its talent supply chain network of supplier partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.

EOE including but not limited to Minorities/Females/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.


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Onboarding Coordinator (Teachers On Call) - Bloomington, MN

Kelly Services, Inc.