Onboarding Ambassador (295897-739)

Cross Country Healthcare Boca Raton , FL 33427

Posted 6 days ago

Cross Country Healthcare is looking for top talent to join our team

Cross Country Healthcare is a national leader in providing innovative healthcare workforce solutions and staffing services. Our solutions leverage our nearly 40 years of expertise and insight to assist clients in solving complex labor-related challenges while maintaining high quality outcomes. We are dedicated to recruiting and placing highly qualified healthcare professionals in virtually every specialty and area of expertise. With more than 9,500 active contracts, our diverse client base includes both clinical and nonclinical settings, servicing acute care hospitals, physician practice groups, outpatient and ambulatory-care centers, nursing facilities, both public schools and charter schools, rehabilitation and sports medicine clinics, government facilities.

As an Onboarding Ambassador, you are part of a team working directly with our Healthcare Professionals (HCP) by managing them through the onboarding process to ensure accurate and timely receipt of all required facility documentation as well as facilitating resolution to any credentialing related issues. The successful Onboarding Ambassador will work to ensure the HCP is ready to begin their assignment on time. This position requires the ability to work with a high degree of self-motivation, as well as the ability to deliver an exceptional customer experience.

  • Oversight of the credentials for HCPs confirmed for an assignment. This includes preparing the contract and the needed document list and remaining in contact with the HCP to ensure all requirements are met for their expected start date. Interaction with other internal departments on status of documentation requirements

  • Oversight of the credentials for HCPs currently on assignment. Alert and work with existing healthcare professionals and internal departments on expiring documents to ensure 100% compliance

  • Follow up for results of criminal background searches, metabolic drug screenings and infectious disease titers and other clinical testing with appropriate vendors

  • Ensure accurate background searches are started and complete in a timely and efficient manner to meet the mandated document due date

  • Inspect HCP documents prior to sending to imaging storage system

  • Work with licensure team to facilitate the issuance of licensure in order to meet the start date requirement

  • Promote, foster and maintain optimal relationships across departmental and company lines to influence positive results

Required Skills

  • Must have strong attention to detail with the ability to multi-task and prioritize

  • Excellent organizational and time management skills

  • Good problem solving and decision making skills including the ability to think ahead and get things done without intervention from others

  • Ability to work independently, but also have a strong commitment to being a team player

  • Demonstrate accountability and dependability

  • Strong customer service and interpersonal skills

  • Communicates effectively on the phone and in writing. Listens attentively and with empathy

  • Works well in a team environment and collaborates effectively with others

  • Self-motivated and demonstrates a sense of urgency and commitment in a fast-paced environment

  • Takes initiative to pro-actively address client concerns and issues

Required Experience

  • High School Diploma or equivalent required. Some college preferred

  • 2 years of experience in an administrative support role, office environment, and/or service industry preferred

  • Knowledge of office systems and Microsoft Office products: Outlook, Excel, Word


Cross Country Healthcare offers a competitive compensation and benefits program including: Medical plan, Dental plan, Life insurance, Disability plan, 401(k) plan and Tuition Assistance

Cross Country Healthcare is an EEO employer - M/F/ Veteran/Disability

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Junior Ambassador (Busser) PT Boca Raton Resort & Club

Hilton Worldwide

Posted 1 week ago

VIEW JOBS 11/11/2018 12:00:00 AM 2019-02-09T00:00 Job Summary The Boca Raton Resort & Club is seeking a Junior Ambassador/Rover for our Commodore Club Lounge! The responsibilities include: * Set and clear restaurant tables, stock all service stations, assist Butler with setup and breakdown of food stations. Wash pots, pans, dishes, silverware in dishwasher and then polish and wipe dry. * Maintain general cleanliness of the Commodore Lounge. Promptly transporting tableware and garbage from the Lounge. Wash and clean dishes, espresso machine, wine dispenser, pans, silverware, glassware, and plates as needed through the shift. * Retrieve food items from the main kitchen and food storeroom and displaying them appropriately based on time of day. * Deep cleaning coolers, counter tops, floors, and storage room ensuring all sanitation and safety standards are met. * Monitor the condition and polish all glassware, dishware and silverware to ensure it meets Commodore Lounge and Yacht Club Standards. * Assisting Butler and Concierge with any and all needs. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans Hilton Worldwide Boca Raton FL

Onboarding Ambassador (295897-739)

Cross Country Healthcare