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My name is Cynthia and I am with Sistema Technologies Inc. We are located in Austin Tx in Travis Heights near South Congress. We are a preferred Texas Department of Information Resources (DIR) vendor for the State of Texas and work for all the State Agencies in Texas.
Job Title: OnBase System Administrator
Duration: 12 months + (Contract)
Location: Austin, Texas
Zip Code: 78703
Please let me know if you or anyone you know would be interested.
At an intermediate level, provides support for software applications in areas such as configuration, deployment, installation, tuning, monitoring, maintenance and updating. Provides technical assistance and training on applications as needed to users and IT staff. Creates documentation for application support. Leads small to medium sized projects or portions of larger projects. This position utilizes knowledge and experience in own discipline but is still building higher-level knowledge and skills. Utilizes discretion and independent judgment to determine an appropriate approach within general parameters and some guidance from supervisor, manager and/or more experienced colleagues.
Administers software applications in areas such as configuration, deployment, installation, tuning, monitoring, maintenance, updating, documentation and data archiving.
Works with QA/QC team to test, review and document installation, operation and troubleshooting procedures.
Assists in the design and implements backup, recovery, disaster recovery and monitoring plan for software applications.
Provides technical assistance, customer service and problem resolution for applications supported.
Develops and runs queries and other reporting for users.
Adds/removes users from the application and/or sets up the application to utilize LCRA single sign on.
Pursues new technologies, knowledge, training and problem resolutions. Researches, tests and develops these technologies.
Plans and coordinates small to medium sized software application projects or portions of larger projects and provides documentation for projects. Conducts team meetings, provides task management, estimates and defines project timelines, allocates resources, prioritizes work, and manages the work package as assigned under periodic review.
Proposes and implements system enhancements. Assists in developing recommendations for application purchases and upgrades.
Trains and mentors less-experienced staff.
May perform administration of application servers, including backup, recovery, disaster recovery, monitoring, tuning and documentation to ensure systems are available for customers.
Understands and incorporates applicable functional area, field and operational aspects into administration activities.
Adheres to NERC CIP (Critical Infrastructure Protection) Standards, NIST (National Institute of standards and Technology), ISA (Instrumentation, Systems, and Automation Society), and IEEE (Institute of Electrical and Electronics Engineers) as applicable to application supported.
This general overview only includes essential functions of the job and does not imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instruction and to perform any other job-related duties requested by supervisor or management.
Physical demands:- Work involves constant finger/hand manipulation in using a keyboard and mouse
Work of incumbents at FPP involves lifting up to 30 pounds less than 20% of the time
Knowledge, skills and abilities:
Knowledge of applications supported
Knowledge of computers, network components, operating systems and software applications as related to applications supported
Skill in providing customer service
Skill in verbal and written communication
Skill in troubleshooting
Skill in articulating complex, technical information to both technical and non-technical audiences
Skill in meeting deadlines
Skill in providing training and mentoring to less-experienced staff
Intermediate skill level in applications supported
Ability to work in a team environment
Ability to balance and manage competing high priority work demands
Nice to Have:
6 years of experience in providing troubleshooting, configuration, administration and support for software applications.
A degree(s) in computer science, information technology or relevant field may be substituted per LCRA guidelines for certain years of experience.
2 years experience with Hyland OnBase administration. (Would ideally have 5 years experience.)
2 years experience with OnBase workflow development/configuration.
Work hours for incumbents other than location listed below are spent in an office environment
Work hours of incumbents at FPP Facilities are primarily spent in an office environment
Some work hours of incumbents at FPP Facilities are spent in a control room/plant floor environment
Work involves weekends, holidays and non-standard hours for application support and after hours application deployment
Additional Job Requirements
Experience implementing retention policies in OnBase.
Experience implementing business processes in OnBase.
Nice to have certifications:
Hyland OnBase administration, OnBase workflow development/configuration, OnBase, processes, OnBase Certified System Administrator, System Administrator
12 months +
Y & L Consulting Inc.