Synechron, one of the fastest-growing digital, business consulting & technology services providers, is a $500 million firm based in New York. Since inception in 2001, Synechron has been on a steep growth trajectory. With 8,000+ professionals operating in 18 countries across the world, it has presence across USA, Canada, UK, France, The Netherlands, Switzerland, Luxembourg, Serbia, Hungary, Germany, Italy, UAE, Singapore, Hong Kong, Philippines, Japan, Australia and Development Centers in India.
As a OnBase System Administrator at Synechron, you will be responsible for creation and implementation of technology solutions to meet the application and business requirements of Bank's products and services.
OnBase System Administrator are responsible for providing high-level expertise in the support of assigned platform(s).
This position will be responsible for the direction, troubleshooting, and support of any assigned platform, as well as working with others to ensure its optimal use.
This position will assist in the tracking, reporting, and completion of projects assigned. Additionally, this position will work closely with IT and non-IT business units to complete requirements for assigned projects.
Last, this position is required to identify process improvement opportunities to the appropriate business unit.
Evaluates, tests, monitors, and maintains all components of and in support of the assigned platform
Analyzes system errors and works with development, operations, and related business units to correct and/or assist in problem resolution
Logs and communicates all problems, resolutions, and root causes to appropriate IT staff, management, and/or system users
Participates alongside other support personnel through periods of criticality, or escalation to affect timely, quality recovery from disaster-type situations
Ensures compliance with all established architecture standards, as well as follows the systems development life cycle and project management life cycle processes
Knowledge & Skills Requirements
Serve as the main technical lead with Hyland OnBase solutions.
Maintain and support the operation of the OnBase solutions.
Facilitate changes to the application utilizing OnBase Configurator.
Assist with testing and migration of OnBase changes on development, SIT, UAT and Production environments.
Develop and/or assist with the development of appropriate test strategies, test plans and scripts, and related documentation.
Assist in the creation of test plans and perform functional, regression, and integration testing associated with changes made to OnBase as part of the Service Delivery Program.
Document defects and review, evaluate, prioritize, and resolve OnBase software issues reported during testing
Work with Hyland Software for technical support as needed.
Conduct and/or assist with quality assurance/control activities, including software testing and quality reviews of requirements, test plans, design specifications, and code.
Provide OnBase and OnBase custom integration technical support to Customer. e.g. assisting testers, etc.
Provide documentation to Customer of changes performed to OnBase Workflow configurations and conduct knowledge transfer of developed work units to technical staff.
Assist with discovery and documentation of business requirements for OnBase solutions.
Validate technical specifications and infrastructure requirements with the OnBase solution engineer.
Assist with end user training.
Responding to questions concerning product capabilities.
Planning future growth of the OnBase solutions.
If you are comfortable with the given role kindly share me your updated resume at .
OnBase Workflow configurations