On Site Mortgage Servicing Specialist

100% on Site role. Position Overview:
We are seeking a dedicated Mortgage Servicing Specialist to join our team. The Mortgage Servicing Specialist will play a crucial role in managing and maintaining mortgage accounts, ensuring compliance with regulatory requirements, and providing outstanding customer service to our clients.

Responsibilities:

• Process mortgage payments accurately and efficiently.
• Monitor delinquent accounts and implement appropriate action plans.
• Conduct loan modifications and repayment agreements as necessary.
• Respond to customer inquiries and resolve issues promptly and professionally.
• Coordinate with internal departments to ensure timely and accurate servicing of mortgage accounts.
• Perform quality control reviews to ensure compliance with company policies and regulatory guidelines.
• Assist in the preparation of reports and documentation for audits and regulatory exams.

Qualifications:

• Bachelor's degree in finance, business administration, or related field preferred.
• Minimum of 2 years of experience in mortgage servicing or related field.
• Strong understanding of mortgage servicing regulations and compliance requirements.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong analytical abilities.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Proficiency in Microsoft Office applications.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package including medical, dental, and vision coverage.
• Retirement savings plan with employer match.
• Paid time off and holidays.
• Opportunities for career advancement and professional development.