On Site Community Manager- Triwinds Communities (Dunsmuir, CA)

Flyers Energy, LLC Dunsmuir , CA 96025

Posted 4 months ago

Job Status: Full-time

FLSA status: Exempt (salary)

Reports to: MHP Regional Manager

Location: Dunsmuir, CA

Work Schedule: M-F, 8-5, Emergency on call

Supervisory Responsibility: Yes

SUMMARY

The Mobile Home Park Property Manager position is responsible for all phases of park operations. Responsibilities include but are not limited to ensuring a clean and safe environment throughout the park, facilitating tenant move-in's and move-out's as needed, resolving maintenance needs in a timely manner, controlling park expenses, and facilitating effective tenant communications.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide all tenants, guests and vendors with prompt and courteous service.

  • Respond to tenant requests and concerns as needed.

  • Promote and support Company image, safety, cleanliness and professionalism standards.

  • Assign work schedules and work duties to direct reports as appropriate.

  • Execute all duties and responsibilities as defined by standardized operating procedures and guides.

  • Maintain all tenant and space-related records accurately in Rent Manager.

  • Ensure that property facilities and utilities remain in proper safe working condition.

  • Prepare tenant transaction documents including but not limited to lease agreements, rental agreements, move-in documentation, move-out documentation, non-compliance notifications, and rent-payment demand notification ("3, 3, 60 Notice").

  • Serve tenant transaction documents as needed and execute Proof Of Service documentation as needed.

  • Conduct Park and Space inspections on a regular basis, to include walking of the property and visual inspection of premises.

  • Coordinate the collection and assessment of competitive bids from 3rd party service providers to resolve maintenance and site development projects as needed.

  • Supervise the work of all 3rd party contractors and vendors to ensure a satisfactory level of services provided.

  • Deposit tenant payments on a daily basis.

  • Process deposit refunds timely upon submission of eligible written request or tenant move-out.

  • Communicate directly with tenants to collect delinquent rents and enforce community standards.

  • Ensure that assigned Property or Properties are operating in compliance with Company standards, policies and procedures.

  • Recruit, screen, interview, evaluate, and hire candidates for Porter and Site Maintenance positions as needed.

  • Stay familiar with Company policies and procedures.

  • Stay familiar with Mobile Home Residency Law.

  • Evaluate Porter and Site Maintenance team member's performance, recommend salary changes and promotions as appropriate. Evaluate team member performance and recommend disciplinary procedures as needed.

  • Other duties as assigned by supervisor.

GENERAL RESPONSIBILITIES:

  • Diplomatic enforcement of Company policy and goals with exceptional customer service skills and an ability to manage time effectively and efficiently, upholding Company policy while communicating with tenants and Corporate team members on a daily basis.

  • Perform specific tasks as assigned by supervisor.

  • Cross-train and act as back up for other positions as assigned.

  • Adheres to all city, county, state, and federal regulations.

  • Stay familiar with the Company Handbook and Company Policies.

  • Communicate effectively with team members in other departments to resolve problems and provide information as needed.

  • Work in a safe manner at all times and report all accidents immediately.

EDUCATION and/or EXPERIENCE: Associates Degree (A.A.) or equivalent from a two-year college or technical school, or two (2) years of related experience in the property management industry. Other education and/or experience may be considered as substitute.

LANGUAGE and/or COMMUNICATION SKILLS: Ability to read and comprehend complex instructions, correspondence, memos. Ability to write simple correspondence. Ability to read and comprehend instructions as well as procedural manuals. Ability to effectively present information in one-on-one and small group situations to guests and other team members. Ability to communicate with personnel using telephone, voice-mail and e-mail systems.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply and divide in order to carry out routine tasks in relation to the essential duties of the position. Able to perform these functions using decimals and percentages. Exceptional mathematical skills, ability to accurately review and report Profit and Loss statements as well as Tenant Statements.

COMPUTER SKILLS:

Ability to operate personal computer with a general understanding of file management and Microsoft Office Suite familiarity. Ability to utilize Gmail and Google Applications. Data entry accuracy as well as MS Excel and MS Word proficiency required.

REASONING ABILITY:

Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to apply critical thinking during interviewing and personnel development of team members.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. While performing the duties of this job, the team member is regularly required to stand and talk or hear. The team member frequently is required to walk. The team member is occasionally required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. Must be able to examine documents, reports and other data in either hard copy or electronic form. Must be able to climb the equivalent stairs, walk safely around assigned property or properties, and drive car for long periods of time.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. While performing the duties of this job, the team member occasionally works in high or precarious places. Noise level in the work environment is usually moderate to high.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Flyers Energy is an Affirmative Action and Equal Opportunity Employer with a commitment to diversity. Individuals seeking employment at Flyers are considered without regards to ancestry, age, color, physical or mental disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, race, religion, sex, sexual orientation, protected veteran/military status or any other consideration made unlawful by federal, state or local laws.

Employer will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.


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On Site Community Manager- Triwinds Communities (Dunsmuir, CA)

Flyers Energy, LLC