On Call RN Manager

Job Title: On Call RN Manager

Department: Medical Respite

Reports To: RN Manager

FLSA Status: Non-Exempt

Schedule: On-call hours are Monday through Friday from 5 PM to 8 AM. On weekends, you provide 24-hour coverage. Additionally, during your on-call week, you are required to spend 4 hours at the Medical Respite site over the weekend.

Summary:

The NSO Manager of Health Services oversees the day-to-day operations of our Medical Respite Program, located within our Detroit Healthy Housing Center. The Medical Respite Program allows individuals who are experiencing homelessness a safe place to rest and recuperate from a medical condition. While participants focus on improving their health, they can also work on addressing other needs Social Determinants of Health, with a targeted focus on housing. The Manager of Health Services is accountable for overseeing, managing, and mentoring the medical respite staff, to ensure patient centered care coordination is achieved, and client and program outcomes are maximized. This position oversees our Medical Respite Coordinator Team and also provides nursing supervision. The Manager of Health Services reports to the Director of Health Services and works closely with all leaders and staff members across all NSO Programs.

Requirements and Duties

Resident Care:

• Completes Intake Assessment upon initial admission to the medical respite site, to develop care plan and guide coordination efforts during clients admission

• Ensures there is ongoing development of comprehensive care plans tailored to the client short- and long-term healthcare and social determinants of health

• Ensures the care plans are monitored and evaluated for effectiveness and changing care needs and ensures appropriate action is taken in a timely manner

• Provide residents with a safe and comfortable environment

• Participates in client care conferences ensuring the care plan is being followed and exploring coordination of services with other NSO programs.

• Initiates unscheduled conferences to address concerns or to ensure awareness of the potential for additional or modified services appropriate to the clients changing needs.

• Ensure schedules and work assignments meet client and program needs

Operational and Administrative Systems:

• Implements, coordinates, assesses and evaluates all activities of the medical respite site and program.

• Plans, organizes, directs and supervises all activities of the medical respite site and program to ensure the highest quality of service to the clients

• Ensures the maintenance of accurate and complete records of medical respite staff

• Develops and implements an inventory control system ensuring adequate supplies and equipment are available at all times within budgetary constraints.

• As an integral member of the site management team, participates in decision-making - particularly in matters related to health and safety, client care and care coordination, financial, and human resources management

Occupancy:

• Responsible to review all admission requests for site appropriateness and provide final disposition for admission

• Works closely with healthcare facilities to facilitate appropriate and timely transfer of clients from their current accommodation to the medical respite site

• Ensures and coordinates discharges and transfers that are appropriate for the clients needs

Leadership:

• Provides leadership and direction to medical respite staff by fostering and promoting new initiatives, interpreting and implementing policies and procedures

• Hire, orientate, evaluate, and educate staff; Directs, assigns and evaluates the work of medical respite staff

• Coordinates and communicates with other departments and staff to ensure clients needs are met

• Provide staff with a safe and comfortable environment

• Share information and participate on multi-site committees to develop and implement best practices throughout the organization.

Requirements

Required Skills/Abilities:

• Excellent verbal and written communication skills.

• Proficient in Microsoft Office Suite or related software.

• Experience working remotely and proficient with software/tools related to remote work.

• Experience working with data in all forms including electronic formats and databases.

• Ability to interact with staff, students, parents, and visitors at school while remaining professional, polite, and courteous.

Education & Experience:

RN from and accredited university w/licensure through state of Michigan

Minimum 3-years of Nursing experience in the LTC or Hospital sector

Minimum 1-year of Management experience in the LTC or Hospital sector

RN Case Management experience preferred vs minimum 1 yr of case management experience required

Additional Requirements

Proficiency in MS Office (Word, Excel, PowerPoint & Outlook)

Ability to learn additional software

Proficiency in general office equipment (PC, printer/fax/copier, telephone system)

Experience with electronic health records and scheduling systems

DISCLAIMER MESSAGE: The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time.

NSO is an Equal Opportunity Employer and is committed to excellence through diversity and considers candidates without regard to sex (including pregnancy related conditions) genetic information, race, color, weight, height, religion, nation origin, citizenship, age, disability, martial or veteran status, misdemeanor arrest record, sexual orientation, transgender status or gender identity or any other legally protected status