On-Call Residential Security Agent

Position Overview:

As an On-call Residential Security Agent (RSA), you will play a pivotal role in our comprehensive security program, ensuring the safety and well-being of our clients and their assets. Your responsibilities will encompass maintaining a secure environment, adhering to the family's values and code of conduct, and making decisive, real-time operational decisions to enhance safety.

Some of the things you will do:

• Maintain meticulous security logs, conduct residence audits, and manage visitor information to uphold stringent security protocols.
• Implement rigorous access control measures for visitors, employees, and vendors, ensuring the integrity of the estate's security perimeter.
• Respond promptly to security incidents, medical crises, safety concerns, and emergencies, demonstrating agility and composure in high-pressure situations.
• Foster open communication with clients, family members, and team members, prioritizing discretion and confidentiality at all times.
• Cultivate collaborative relationships with various stakeholders and business groups to swiftly resolve operational challenges while safeguarding the client's quality of life.
• Collaborate with intelligence and investigations teams to proactively identify and mitigate potential threats, leveraging your keen observational skills and situational awareness.
• Detect and report suspicious activities and security vulnerabilities, taking proactive measures to mitigate risks and maintain a secure environment.
• Adapt seamlessly to the dynamic and fast-paced nature of the role, demonstrating resilience and adaptability in diverse operational scenarios.
• Assist in developing comprehensive travel and event procedures, ensuring seamless execution and client satisfaction.
• Utilize expertise in Access Control and Closed-Circuit Television (CCTV) systems to enhance security measures and optimize surveillance capabilities.
• Deliver thorough travel briefings, equipping clients and personnel with essential safety information and protocols.

Requirements

Some of the things we’re looking for:

• 7 to 10+ years of experience in law enforcement or professional executive protection, demonstrating a commitment to security and safety.
• Flexibility to work irregular or extended hours, including nights, weekends, and holidays, to ensure round-the-clock security coverage.
• Certification in CPR, First Aid, and AED, equipped to respond effectively to medical emergencies.
• Successful completion of a pre-employment background investigation, ensuring trustworthiness and reliability.
• CCW permit preferred, but not required.
• Possession of a high school diploma, GED, or equivalent.
• Valid and current California driver's license, with a clean driving record and proficiency in defensive driving techniques.
• Exceptional communication skills, both verbal and written, coupled with a professional demeanor and positive attitude.
• Strong critical thinking and strategic problem-solving abilities, essential for navigating complex security challenges.
• Experience in developing and reviewing Standard Operating Procedures (SOPs), ensuring operational consistency and compliance.
• Familiarity with operating within a Global Security Operations Center (GSOC), preferred but not mandatory.

Benefits

• Medical/Dental/Vision with Generous Cost Sharing
• Employer Paid Life Insurance and Long-Term Disability Policy
• Flexible Spending Account
• 401k with Company Match
• Family Care with Urbansitter membership
• Generous PTO Policy
• Education/Tuition Reimbursement
• Yearly Performance Review
• Discretionary Bonus Opportunity
• Pay Range: $40/Hour