On-Call Banquet Houseperson

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Sofitel Los Angeles at Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

What's in it for you:

• Be part of an amazing dedicated team who works well together in taking care of our guests.

• Enjoy extremely competitive benefits

• Employee benefit card offering discounted rates in Accor worldwide

• Opportunity to develop your talent and grow within your property and across the world!

Job Description

Primary Duties:

• Must be flexible towards duties and follow the Director of Banquets, banquet captains, F&B managers, F&B director or upper management instruction's

• Prepare rooms for special events according instructions and banquet event format

• Places furniture and materials needed in their assigned areas

• After events, clean areas and make sure everything is put back in place

• Understands how to detect customer needs

• Perform duties that require organization, efficiency, lifting, pushing, bending and squatting towards the health & safety regulations

• Handle multiple priorities, work under stress and exercise good judgment when dealing with guest situations and complaints

• Active and attentive during pre-shift meetings

• Able to stand for long periods of time

• May work in other areas of the hotel as needed and if required

• Clean, dust furnishings in the banquet area and vacuum carpets

• Clean and maintain common areas within the hotel/Banquet spaces

• Assist the receiving clerk for parcel's, boxes and deliveries for dedicated events

• Stock count of the linen used and display the linens in the appropriate bag and location

• Assess equipment needs, linen orders and report it to the director

• Report any equipment malfunction or maintenance need (i.e. vacuums)

• Complete the check list with the Banquet director or banquet captain in charge ensuring that duties are completed accordingly

• Participate in refreshing the meeting spaces during breaks

• Maintain back of the house organized and clean throughout the day

• Empty trash in banquet areas

• Able to perform server's duties if required

• Good knowledge of the food waste triage

• Usage and knowledge of the ORCA machine handling food waste coming from the guests and left over after each event

• Participate in training classes regarding safety, security, department procedures and service guidelines

• Comply with all safety and security practices, policies, and procedures

• Carry a radio and remain reachable at all time during shifts (at the exception of meal & 10 minute resting breaks)

• Provide all necessary requirements for guests

Qualifications

• Must have minimum of 2 years' experience in the hotel industry, restaurant department in luxury hotel outlets

• Food handler certification-mandatory

• TIPS training certification- mandatory

• Respect of the Service of alcohol- Californian regulregulationsc Math skills % calculation

• Effective Communicator in the English Language

• Takes ownership and is responsible for own actions, follow directions given by supervisors

Additional Information

Pay: $26.27

Schedule: On-call