Omni/Operations Lead

Belk Cullman , AL 35055

Posted 2 months ago

The Omni/Ops Team Lead is responsible for managing the store fulfillment process and leading the store omni/operations team. They are accountable for achieving program targets through the development of their team and establishing strong partnerships throughout the store. The Omni/Ops Team Lead position is NON-exempt (it is an hourly position.)

  • Pick orders by locating merchandise within the store in a timely manner

  • Pack items in accordance with published standards and deadlines

  • Ship customer orders in a timely manner by prioritizing orders based on requested delivery option

  • Responsible for operational duties including, but not limited to, monitoring and requesting supplies, maintaining accurate records, and maintaining/cleaning the store fulfillment area

  • Ability to work at a fast pace, collaborate, and perform duties as requested by management

  • Passionate about providing Relentless Customer Care

Minimum Education & Experience:

  • 4 year college degree or equivalent experience

  • High School Diploma or GED equivalent

  • Reads and speaks fluent English

  • Ability to read and adhere to all policy and procedure manuals

  • Strong retail background with time spent in sales, operations or management within stores

  • Ability to work quickly and accurately in a deadline-driven environment

  • Capable of multi-tasking and organizing large volumes of work

  • Self-directed and able to work with minimal supervision

  • Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems

  • Ability to read and adhere to all policy and procedure manuals

Knowledge / Skills Requirements:

  • Excellent communication skills, both verbal and written

  • Ability to mitigate problems quickly and possess strong problem solving skills

  • Attention to detail with ability to manage program metrics and deliver on goals

  • Passionate about providing Relentless Customer Care

  • Capable of multi-tasking and organizing large volumes of work

  • Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems

  • Ability to work a flexible schedule including nights and weekends

  • Previous retail selling floor experience and/or familiarity with store fulfillment procedures a plus

Physical Requirements:

  • Capable of lifting up to 50 lbs. at floor level or team lift when appropriate or needed

  • Ability to push/pull receiving equipment weighing up to 500 lbs.

  • Capable of operating a computer and other electronic equipment

  • Ability to stand for long periods of time

  • Able to repeatedly use hand equipment to process merchandise (sensor remover, tape gun, etc.)

  • Capable of twisting, bending, and stooping

  • Ability to work at a safe and steady pace by using all safety equipment as directed

  • Ability to work a flexible schedule including nights and weekends

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Lead Sales AssociatePt In Cullman AL

Dollar General Corporation

Posted 1 week ago

VIEW JOBS 4/30/2021 12:00:00 AM 2021-07-29T00:00 Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Dollar General operated 17,266 stores in 46 states as of February 26, 2021. In addition to high-quality private brands, Dollar General sells products from America's most-trusted manufacturers such as Clorox, Energizer, Procter & Gamble, Hanes, Coca-Cola, Mars, Unilever, Nestle, Kimberly-Clark, Kellogg's, General Mills, and PepsiCo. Learn more about Dollar General at Job Details GENERAL SUMMARY: Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses. DUTIES and ESSENTIAL JOB FUNCTIONS: * Unload trucks according to the prescribed process for the store. * Follow company work processes to receive, open and unpack cartons and totes. * Stock merchandise; rotate and face merchandise on shelves and build merchandise displays. * Restock returned and recovered merchandise. * Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager. * Assist in plan-o-gram implementation and maintenance. * Assist customers by locating merchandise. * Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom. * Greet customers as they enter the store. * Maintain register countertops and bags; implement register countertop plan-o-grams. * Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise. * Collect payment from customer and make change. * Clean front end of store and help set up sidewalk displays. * Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment. * Provide superior customer service leadership. * Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications. * Open and/or close the store under specific direction of the Area Manager. In the Absence of the Store Manager or Assistant Store Manager: * Authorize and sign for refunds and overrides; count register; make bank deposits. * Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures. * Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager. * Monitor cameras for unusual activities (customers and employees), if applicable. * Supply cashiers with change when needed. * Complete all required paperwork and documentation according to guidelines and deadlines as assigned. Qualifications KNOWLEDGE and SKILLS: * Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. * Knowledge of cash handling procedures including cashier accountability and deposit control. * Ability to perform IBM cash register functions. * Knowledge of cash, facility and safety control policies and practices. * Effective interpersonal and oral & written communication skills. * Understanding of safety policies and practices. * Ability to read and follow plan-o-gram and merchandise presentation guidance. WORK EXPERIENCE and/or EDUCATION: * High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred. WORKING CONDITIONS * Frequent walking and standing * Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise * Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers * Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds * Occasional climbing (using step ladder) up to heights of six feet * Fast-paced environment; moderate noise level * Occasional exposure to outside weather conditions * Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores. Relocation assistance is not available for this position. Dollar General Corporation is an equal opportunity employer. Dollar General Corporation Cullman AL

Omni/Operations Lead