Omni-Channel Associate - Town Ctr @ Creekside

J. C. Penney Company, Inc. New Braunfels , TX 78132

Posted 2 days ago

Omni-Channel Associate

  • Town Ctr @ Creekside

Location: New Braunfels, TX, United States

  • Town Ctr @ Creekside 215 Creekside Way

Job ID: 1071509

Date: January 14, 2019

Job Description

General Description

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers will discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward helping customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It's a place that's meant for you.

As the Omnichannel Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies to include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operations

Responsibilities

  • Customer Service & Sales Greets and assists customers in finding products, delivering outstanding customer service; demonstrates customer service behaviors consistently; actively listens to customer issues in a calm and agreeable manner to resolve problems; actively promotes company products and services; partners with team members effectively.

  • Enterprise Fulfillment Monitors the Enterprise Fulfillment systems application, picks merchandise orders, and acknowledges completion in the system; accurately packs orders in accordance with packaging requirements and timelines; completes all Ship from Store and Buy Online Pickup in Store activities in a timely manner

  • jcp.com Operations Researches jcp.com order shortages/overages and completes shipment check-in; completes order binning and system reporting to complete the jcp.com processes; assists with overall organization and maintenance of jcp.com stock area; processes jcp.com order deliver and return transactions on the register

  • General Operations Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory; Participates in annual inventory process

  • Performance Standards Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, customer service, profit, productivity, and attendance.

Skills & Experience

To achieve success at JCPenney, associates in this role will possess the following:

  • Work experience- Minimum 1-2 years

  • Education- Bachelor degree or equivalent work experience preferred; HS degree or equivalent is required

  • Results Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude

  • Ownership Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes

  • Intensity Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency

Job Title: Omni-Channel Associate

  • Town Ctr @ Creekside

Location: New Braunfels, TX, United States

  • Town Ctr @ Creekside 215 Creekside Way

Job ID: 1071509

J.C. Penney Company Inc.

Plano, Texas


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Food SVC Worker/Cashier PartTime Canyon HS

Compass Group USA Inc

Posted 7 days ago

VIEW JOBS 1/12/2019 12:00:00 AM 2019-04-12T00:00 * We have an opening for a part-time FOOD SVC WORKER/CASHIER position. * Location: Comal ISD - Canyon High School, 1510 IH 35, New Braunfels TX 78130. Note: online applications accepted only. * Schedule: Open availability - 5 hour shifts. * Requirement: Food Handlers Card. This position is eligible for an Employee Referral Bonus! If you know someone that would be a great fit for this role, you can refer them to this position and potentially earn an Employee Referral Bonus! Click here to view the step-by-step instructions to refer a friend to this position. If you have a positive attitude and a love for learning, you may be interested in joining our team. Want to influence a generation? How about working in a place where you know you make a difference. Try one of our 4000 public and private school locations managed by Chartwells School Dining Services. That's about 2.6 million young students we provide meals and food service for each day. Eat. Learn. Live exemplifies Chartwells' promise and philosophy that nourishing students is not only our business; it's our commitment to the communities in which we serve. Full time associates at Chartwells K-12 are offered many fantastic benefits such as: * Medical * Dental * Vision * Flexible Spending Accounts (FSAs) * Commuter Benefits * Wellness Program * Employee Assistance Program * Life Insurance for Associates and Eligible Dependents * Short Term Disability (STD) and Long Term Disability (LTD) * Accidental Death & Dismemberment (AD&D) Insurance * Discount Marketplace * And other voluntary benefits Job Summary Summary: Performs cashiering duties, including general food service work. Maintains sanitation standards in the preparation, service and dining room facilities. Essential Duties and Responsibilities: * Performs prep work such as washing, peeling, cutting and seeding fruits and vegetables. Weighs and measures designated ingredients. * Carries pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards. Distributes supplies, utensils and portable equipment. * Stores foods in designated areas in accordance with wrapping, dating, and food safety and rotation procedures. * Cleans work areas, equipment and utensils. * Ensures compliance with sanitation and safety requirements. * Uses approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control. * Serves customers in a friendly, efficient manner following outlined steps of service. * Interacts with customers and resolves customer complaints in a friendly, service-oriented manner. * Relays relevant information to supervisor. * Performs sales transactions. * Enters sales into the cash register to ensure purchases are accurately recorded. * Makes change, accepts declining balance cards and other acceptable forms of payment. * Issues receipts to customers. * Follows standard procedures for issuing cash refunds. * Responsible for all assigned change funds and cash receipts, ensuring that cash drawer is in compliance with overage/shortage standards. * Replenishes condiments, beverages and general supplies while maintaining service area cleanliness. * Performs other duties as assigned. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessit Compass Group USA Inc New Braunfels TX

Omni-Channel Associate - Town Ctr @ Creekside

J. C. Penney Company, Inc.