Omni-Channel Associate - Clifton Park Ctr

J. C. Penney Company, Inc. Clifton Park , NY 12065

Posted 2 months ago

Omni-Channel Associate

  • Clifton Park Ctr

Location: Clifton Park, NY, United States

  • Clifton Park Ctr 22 Clifton Country Rd Ste 2

Job ID: 1074112

Date: Today

Job Description

General Description

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers will discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward helping customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It's a place that's meant for you.

As the Omnichannel Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies to include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operations

Responsibilities

  • Customer Service & Sales Greets and assists customers in finding products, delivering outstanding customer service; demonstrates customer service behaviors consistently; actively listens to customer issues in a calm and agreeable manner to resolve problems; actively promotes company products and services; partners with team members effectively.

  • Enterprise Fulfillment Monitors the Enterprise Fulfillment systems application, picks merchandise orders, and acknowledges completion in the system; accurately packs orders in accordance with packaging requirements and timelines; completes all Ship from Store and Buy Online Pickup in Store activities in a timely manner

  • jcp.com Operations Researches jcp.com order shortages/overages and completes shipment check-in; completes order binning and system reporting to complete the jcp.com processes; assists with overall organization and maintenance of jcp.com stock area; processes jcp.com order deliver and return transactions on the register

  • General Operations Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory; Participates in annual inventory process

  • Performance Standards Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, customer service, profit, productivity, and attendance.

Skills & Experience

To achieve success at JCPenney, associates in this role will possess the following:

  • Work experience- Minimum 1-2 years

  • Education- Bachelor degree or equivalent work experience preferred; HS degree or equivalent is required

  • Results Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude

  • Ownership Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes

  • Intensity Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency

Job Title: Omni-Channel Associate

  • Clifton Park Ctr

Location: Clifton Park, NY, United States

  • Clifton Park Ctr 22 Clifton Country Rd Ste 2

Job ID: 1074112

J.C. Penney Company Inc.

Plano, Texas


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Hair Stylist Clifton Park Ctr

J. C. Penney Company, Inc.

Posted 1 week ago

VIEW JOBS 12/3/2018 12:00:00 AM 2019-03-03T00:00 Hair Stylist - Clifton Park Ctr Location: Clifton Park, NY, United States - Clifton Park Ctr 22 Clifton Country Rd Ste 2 Job ID: 1065057 Date: October 12, 2018 Job Description General Description At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers will discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward helping customers find what they love for less time, money and effort. Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It's a place that's meant for you. Job Description At The Salon by InStyle & jcp salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Each and every day, we exude passion, integrity, teamwork, leadership, pride and respect! We offer cutting edge, industry-leading benefits: * Flexible scheduling* * Set your own service pricing * Up to 70% commission based on performance * Benefits including a storewide associate discount, medical, dental, paid time off, and 401(k) * Artistic paid training * 10% retail commission with a service * Up to $1,000 bonus for qualified candidates * Client acquisition programs * Diverse career paths * For Master Designer level and above. Applicable for Sr. Designer level and above. †For full-time, benefit eligible associates. Come be a part of a team that is changing the face of the salon industry. We are looking for professionals who want to join us as a force of change—individuals who will strive to know their clients and their expectations better than ever before, and are driven to respond in a timely fashion by listening and interacting. What We Look For * Professional styling services * Self-motivation * Ability to build a fan base * Ability to partner with salon team members * Flexibility * Willingness to participate in a learning environment * A passion for the beauty industry * People skills Our professionals ensure a superior client experience by determining the client's needs and providing services including the latest cuts, the best finishing, and the industry's top chemical services. Qualifications * License- You must maintain a current cosmetology license in the state you are applying * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others * Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes * Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency Our passion for hair is stronger than ever, so we've turned styling into an exciting, rewarding career—and so can you. Start your future at http://jobs.jcp.com Job Title: Hair Stylist - Clifton Park Ctr Location: Clifton Park, NY, United States - Clifton Park Ctr 22 Clifton Country Rd Ste 2 Job ID: 1065057 J.C. Penney Company Inc. Plano, Texas J. C. Penney Company, Inc. Clifton Park NY

Omni-Channel Associate - Clifton Park Ctr

J. C. Penney Company, Inc.