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Office Support Specialist - Student Affairs

Expired Job

Tacoma Community College Tacoma , WA 98402

Posted 1 week ago

Position Summary

Provides clerical and administrative support to the Vice President for Student Services; the Director, K-12 Partnerships and Student Conduct, and the Dean for Entry & Enrollment Services. This position reports to the Executive Assistant.

Essential Functions

  • Support the Phi Theta Kappa leadership team in managing quarterly reports and membership activities related to the national program.

  • Support activities related to the college's Academic Review Policy.

  • Insure that specific information on the student portal is current with regard to important dates and timelines.

  • Answer telephones; resolve problems and respond to inquiries and requests for information about Student Services and general college policies and procedures; receive and refer visitors to appropriate staff and/or departments.

  • Support enrollment services functions by posting data in the college's ctc

Link student management system, and other clerical duties as needed.

  • Perform clerical support functions including keyboarding and complex word processing tasks; data entry; composing correspondence; filing; copying and assembling information.

  • Use spreadsheet and database software to develop and maintain records and produce reports.

  • Make travel arrangements for administrators and other staff.

  • Coordinate special projects.

  • Maintain confidentiality of student information and all department related records.

  • Schedule appointments and arrange meetings.

  • Other duties as assigned.

  • Perform related duties as assigned.

Qualifications

Minimum Qualifications

  • High school diploma or equivalent.

  • Clerical or office support experience.

  • Intermediate experience with word processing, database, and spreadsheet software.

Conditions of Employment

  • Successfully pass a criminal history background check prior to employment.

  • Regular and predictable attendance.

The Successful Candidate Must Demonstrate

  • An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace

  • Ethics, integrity, and sound professional judgment

  • Able to understand and explain complex policies and procedures

  • Organize and coordinate a variety of projects at one time

  • Demonstrated experience using independent judgment and making decisions with minimum supervision

  • Excellent listening, conflict resolution and problem-solving skills

  • Excellent written and verbal communication skills

  • Excellent customer service skills; including building and maintaining internal/external customer satisfaction and the ability to problem solve.

  • Excellent customer service, oral, written skills and critical thinking skills.

  • Polite telephone etiquette. Ability to handle multiple phone lines.

Application Process

Complete application packages must include the following

  • Tacoma Community College online application.

  • Cover letter and Resume.

Terms of Employment

This is a part time hourly position scheduled to work varied hours up to 16 hours per week. The pay rate is $14.48 per hour. Flexibility in scheduling is required to meet department needs. A collective bargaining agreement exists and membership in the Washington Federation of State Employees or payment of a service fee may be required.

Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the American with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Title II and Title IX, 253-566-5050; Section 504 Officer, 253-566-6090.

Tacoma Community College is a smoke-free/drug free environment.

This recruitment announcement may not reflect the entire job description and can be change and or modified at any time.

Tacoma Community College
6501 S 19th St Bldg. 14, Tacoma WA 98466 www.tacomacc.edu/about/employment


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Office Support Specialist - Student Affairs

Expired Job

Tacoma Community College