Office Support Representative Senior - (Onsite) Preventive Health Services

Position Description

MPHD is seeking an Office Support Rep 3 to provide excellent customer service to our clients in our The Preventive Health Clinic. The work involves all phases and functions of a Customer Service Center supporting our Preventive Health Clinic. Typical work involves greeting clients and performing a variety of administrative and clerical duties involving all functions of a Customer Service Center supporting the Preventive Health Clinic.

If you have any questions about this position, please contact MPHD HR at (615)-340-5640.

Typical Duties

• Serves as first responder to incoming phone lines, directing calls as needed.

• Greets and actively assists patients from culturally diverse backgrounds.

• Processes patients in and out of the clinic by registering them into our system and later, checking them out.

• Provides appropriate information and a positive environment for all patients.

• Performs all clerical duties needed to maintain efficiency of daily operations of the Preventive Health Clinic .

• Enters laboratory reports into electronic database management system.

• Maintains patient charts in a timely manner to ensure accuracy and consistency.

• Collects, processes, and records financial information and transactions for fees collected.

• Codes data according to prescribed accounting procedures.

• Orders, tracks, and distributes supplies as directed.

• Takes minutes at meetings as needed.

• Composes letters, memorandums, notices, and related documents.

Minimum Qualifications

• High School Diploma

• Three (3) years of clerical/administrative experience.