With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With nearly 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Could This Be For You?
The Medical Office Support provides customer service to patients, fellow employees and referral sources through the coordination and administration of the front office activities. Typical responsibilities include scheduling appointments, validating insurance and payment authorization, inputting claims, processing payments, performing account collections, conducting billing research and responding to telephone inquiries. Ensure billing for all services provided is accurate, timely and fully documented.
Responsible for patient appointment scheduling
Creation of new patient charts and maintenance of patient records
Scanning and filing patient documents and ensuring complete and accurate information
Managing incoming phone calls
Obtaining insurance authorization
Providing financial counseling for patients and posting over the counter (OTC) payments
Daily document research on an electronic health/medical record system
NO PHONE CALLS/ WALK-INS: In an effort to maintain our highest level of customer service to our patients, no phone calls or walk-ins from prospective candidates, recruiters, staffing agencies or contractors will be accepted by the local Hanger Clinic. Please respect our policy. Any necessary inquiries should contact our corporate Talent Acquisition department.
Our Investment in You
Employees working at least 20 hours per week are eligible for the following benefits:
8 Paid Holidays per Year
Paid Vacation Time Off
Paid Sick Time Off
8 hours of paid time to volunteer in your community
Medical Flex Spend Account
Dependent Care Flex Spend Account
Free employee assistance program
Full-time employees are also eligible for short-term and long-term disability insurance