Office Support Associate

Title: Office Support Associate

Employee Classification: Office Support Associate

Campus: University of North Texas

Division: UNT-Provost

SubDivision-Department: UNT-Col of Merch, Hosp & Tour

Department: UNT-CMHT-Gen-137000

Job Location: Denton

Salary: 29279.20

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview:

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary

The College of Merchandising, Hospitality and Tourism offers five bachelor of science degree programs (hospitality management, merchandising, home furnishings merchandising, digital retailing, and consumer experience management) and three master of science degree programs (merchandising, hospitality management, and international sustainable tourism). The mission of the College is to transform learning, research and engagement for a global experience economy. Industry-relevant coursework delivered by expert faculty employs a focus on creative thinking and globally oriented problem solving.

Position Overview

The person in this position is responsible for performing public relations functions as well as delivering great customer service. The customers in this unit are the College of Merchandising and Hospitality Management Dean, Associate Dean, staff, Chairs, faculty, students, and external constituencies including internal and external guests that enter the CMHT Deans office suite. It is necessary for the person in this position to be flexible in multitasking and changing from one task to another quickly. Interruptions of scheduled work may occur; thus, flexibility is necessary to accomplish the work in a timely manner. The person in this position must be able to organize work based on priorities established by the Dean and Associate Dean.

Minimum Qualifications

High school diploma and three years' of moderately responsible and varied office administration or business management experience; or any equivalent combination of experience, education, and training.

Knowledge, Skills and Abilities

• Advanced customer service skills.

• Knowledge of Microsoft Office.

• Knowledge of accounting/budgeting procedures.

• Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others.

• Ability to keep complex records, to assemble and organize data of complex nature, and to prepare and submit reports in acceptable formats.

• Ability to conceptualize, plan and organize multiple programs and assignments effectively.

• Ability to work on complex and confidential tasks utilizing judgment, tact, and resourcefulness.

• Skill in developing and maintaining good working relationships. Knowledge of policies, practices, procedures and terminology of assigned function.

Preferred Qualifications

N/A

Required License/Registration/Certifications

N/A

Job Duties:

• Prepares CMHT conference room for scheduled meetings and ensures coffee service as appropriate, especially with CMHT guests. Schedules conference rooms on electronic calendars.

• Develops and implements plan for maintaining and destroying state files in work area.

• Assist faculty with course and lab related purchases that are charged to course fees. This includes, but is not limited to, supplies, subscriptions, and course specific software.

• Coordinate all textbook orders with the campus bookstore and request desk copies for faculty to consider for classes.

• Assist with Asset Management.

• Creates and maintains the dashboard for CMHT in Insights.

• Assists with all phases of the CMHT scholarship process from coordinating applications, communicating with applicants, coordinating dissemination of award letters, completing paperwork with the Financial Aid office, coordinating appeals, printing certificates, helping with the awards ceremony, etc. Prepares and mails Deans list certificates.

• Distribute US/Campus mail in faculty and staff mailboxes.

• Responsible for keeping the Deans suite organized and stocking the office supply closet

• Assists Deans office with posting and processing of ePars for hourly student assistants.

• Prepare and publish faculty schedule with office hours and phone list for each semester.

• Monitor main office copy machine maintenance, and coordinates repairs.

Work Schedule:

M-F 8am to 5pm

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.