Office Support Assistant II (Represented)

Position Description

The Anne Arundel County Police Department is committed to the pursuit of excellence. We uphold public trust by being honest and maintaining the highest standards of ethical and moral character.

Anne Arundel County Police Department is looking for a Full Time, Permanent, Safety Sensitive, Office Support Assistant II (Represented) position.

This position is located within the Evidence Collection and Identification Unit.

This is varied and diversified office support work involving a full range of general office support tasks within various departments in the County. Work requires daily interaction with County employees at all levels and the public to receive and provide information, respond to complaints, and answer questions.

NATURE AND VARIETY OF WORK

An employee in this class performs a variety of difficult office support tasks in support of the assigned office or program area. This class of work is distinguished from the Office Support Assistant I by the complexity of work and independent judgment required in completing assignments. The supervisor provides general guidance for new or unusual assignments and recurring assignments are performed independently. The employee follows established procedures and reference manuals containing laws, regulations and procedures to successfully accomplish tasks. Employees perform work using a variety of office automation equipment and software applications to produce forms, documents, and correspondence in a variety of formats. Work is performed in an office setting and is sedentary in nature. Work products affect the accuracy and reliability of further processes and services. The work involves meeting deadlines and possessing time-sensitive documents. Work includes the operation of a computer keyboard and video display terminals. Work performance is reviewed and evaluated by a supervisor.

Examples of Duties and Knowledge, Skills and Abilities

(Note: The duties and responsibilities enumerated in this class specification are for the purpose of determining a common set of minimum qualifications and salary level for all positions in this class. They are not intended to include all of the essential functions of all positions in the class.)

Formats and type correspondence, various reports, tables, contracts, Request for Proposals (RFPs), regulations, purchase orders, invoices, and other office documents utilizing a variety of computer systems and software applications.

Reviews, codes, enters, and updates data in manual and/or automated systems to maintain current records, and initiates corrective actions.

Schedules appointments for staff and coordinates calendar commitments for meeting rooms.

Maintains, monitors, and contributes to the modification of filing systems and/or document control procedures.

Tabulates and prepares numerical data, tables, and reports from information found in other sources.

Collects data from existing records and types budget documents, numerical data, financial projections, and income and expenditure reports.

Receives visitors, answers telephones, and supplies information to the general public and other county employees, making referrals as appropriate.

Receives, distributes, routes, and processes invoices/ bills, records cash and/or checks, issues receipts, requisitions, scholarship vouchers, payment requests, applications, claims, orders, forms, and bids for processing.

Receives, reviews, and distributes incoming mail and other materials.

Proofreads documents for accuracy, completeness, and adherence to procedural requirements.

Receives and records cash and/or checks and issues receipts.

Performs related work as required.

KNOWLEDGE, SKILLS, AND ABILITIES

Considerable knowledge of modern office practices, office automation equipment, business English, grammar, spelling, and basic arithmetic.

Considerable knowledge of departmental rules, regulations, procedures, and functions.

Ability to establish and maintain effective working relationships with other employees and the public.

Ability to develop routine office correspondence.

Ability to process office forms, claims, bills, requests, and applications.

Ability to prepare statements and notices, computing applicable charges based on records and regulations.

Ability to meet time-sensitive deadlines and handle confidential records.

Minimum Qualifications

Graduation from high school; and two (2) or more years of experience in general office support duties.

NOTES:

This is a Safety Sensitive position and employees in this position are subject to Controlled Dangerous Substance (CDS) and Alcohol testing.

The selection process includes a comprehensive background investigation.

Longevity pay is available based on years of service.

Supplemental Qualifications

Preference will be given to applicants with the following:

1.) Two (2) or more years' experience working with payroll and timekeeping records.

2.) Excellent interpersonal, human relations, oral, and written communication skills required.

3.) Ability to work independently and collaboratively and complete assignments in a timely and efficient manner.

4.) Must be well organized and maintain confidentiality.

• Medical/Health Insurance Plans

• Open Access Aetna Select HMO-EPO

• Aetna Open Choice PPO

Dental Insurance

• CIGNA Dental PPO (Buy-Up)

• CIGNA Dental PPO (CORE)

• CIGNA Dental HMO (DHMO)

Vision Insurance

• EyeMed

Employee Life Insurance

• Term insurance of $20,000 for employees at no cost.

• Ability to purchase Supplemental & Dependent Life Insurance

Disability Income Insurance

Pension Plan

• Normal retirement after 30 years of service or Age 60 and 10 years of service or election to enroll in the Employees Retirement Savings Plan.

Deferred Compensation Section 457 Plan

Direct Deposit

Credit Union

Holidays

• Twelve days provided per calendar year, thirteen in general election year

Annual Leave

• Less than 5 years

• 13 days

• 5 years to less than 10 years

• 15 days

• 10 years to less than 20 years

• 20 days

20 years or more

• 26 days

• Some positions will receive additional paid annual leave in lieu of holidays and personal leave.

Disability Leave

• Accrual at a rate of 15 days a year

Personal Leave Day, five per calendar year

Leave Sharing

Employee Assistance Program

• Free, confidential counseling for employee and family members 4X per year per problem per family member; also counseling on legal and financial issues; assistance in locating childcare and elder care

Flexible Spending Accounts

• Dependent Care Reimbursement

• Health Care Reimbursement

Voluntary Benefits

• Provides you an opportunity to enroll in any or all of the benefits listed below with the convenience of payroll deduction

• Universal Life Insurance with Long Term Care Rider

• United Legal Benefits
  01

The supplemental questions are a very important first step in our screening process. Therefore, you are required to accurately and completely respond to each question by providing the information asked in each question. Your responses will be used to initially determine your qualifications and eligibility for this position. DO NOT INDICATE "SEE RESUME" IN RESPONSE TO THE SUPPLEMENTAL QUESTIONS. Your response and lack of detail and explanation in the supplemental questions and in your application may result in failure or disqualification for this position. THIS MEANS YOU WILL BE INELIGIBLE FOR FURTHER CONSIDERATION IN THIS RECRUITMENT PROCESS. Please check "yes" to show that you have read and understand this statement.

• Yes

• No

02

Did you graduate from high school or obtain a GED?

• Yes

• No

03

Do you have two (2) or more years of experience in general office support duties?

• Yes

• No

04

If yes, please detail how you possess two (2) or more years of experience in general office support duties.

05

Do you have two or more years' experience working with payroll and timekeeping records?

• Yes

• No

06

if yes, please detail how you possess two or more years' experience working with payroll and timekeeping records.

07

Do you possess excellent interpersonal, human relations, oral, and written communication skills required?

• Yes

• No

08

If yes, please detail how you possess excellent interpersonal, human relations, oral, and written communication skills required.

09

Do you have the ability to work independently and collaboratively and complete assignments in a timely and efficient manner?

• Yes

• No

10

If yes, please detail how you possess the ability to work independently and collaboratively and complete assignments in a timely and efficient manner.

11

Do you possess the ability to be well organized and maintain confidentiality?

• Yes

• No

12

If yes, please detail how you possess the ability to be well organized and maintain confidentiality.

13

This position is "Safety Sensitive". This means, employees in this position are subject to Controlled Dangerous Substance (CDS) and Alcohol testing. Please check "yes" if you understand this condition of employment.

• Yes

• No

Required Question

Agency Anne Arundel County

Address Heritage Complex

2660 Riva Road, First Floor

Annapolis, Maryland, 21401

Phone (410) 222-7595

Website http://www.aacounty.org/Personnel/Index.cfm