Office Staff - J. Song [Work Study]

Start Date: 5/6/2024

End Date: 5/2/2025

Number of Positions: 5 shifts to cover 40 hours office hours per week.

Hours per Week: 5hrs or shift/5 students

Weekends Required: No

Evenings Required: Yes

Supervisor: Jinsook Song, PhD, LMFT/AP

Alternate Supervisor: Marion Pound, MA

This position allows for remote work Yes/No: No

Percentage of time that could be remote (0-100%):

Method to assess remote work:

Job Description

The Antioch University Couple and Family Therapy Institute (AUCFTI) is looking for a work-study students to work in the front office. The shifts are:

Monday: 10am

• 3pm, 3pm-8pm

Tuesday: 10am-3pm, 3pm-8pm

Wednesday: 10am

• 3pm, 3pm-8pm

Thursday: 10am-3pm, 3pm-8pm

Responsibilities

• Monitoring the clinic voicemail and email

• Answer the phone from potential clients and gather initial contact information

• Answering or referring inquiries to the appropriate staff

• Scheduling therapy appointments

• Maintaining client accounts by obtaining, recording and updating personal and financial information

• Protecting client rights by maintaining the confidentiality of personal and financial information

• Assisting student therapists with clinic procedures

• Updating community resources for client's needs

• Other projects as assigned by the clinic director and administrator

Qualifications

• Prior administrative and customer service experience preferred

• Familiarity with MS office, Google drive features,

• Positive attitude

• Well-developed organizational skills

• Prior experience in human services and psychology is a plus

• Strong self-directed work ethic

• Ability to maintain confidentiality and communicate effectively with faculty and students

How to Apply: Students may send their resume to Dr. Jinsook Song, director of AUCFTI

Email: jsong@antioch.edu

Position Type: Work Study

Department: AP