Office Specialist, Student Success - Northwest Florida State College

Job Description:

The Office Specialist, Student Success is directly accountable to the Senior Vice President for the following duties and responsibilities. The individual filling this position is expected to play a positive role in helping the College change as necessary to effectively carryout its mission.

• Provide clerical and administrative support to the Senior Vice President and Student Success Division.

• Promote a positive image on behalf of the College by greeting and receiving visitors, students, and colleagues. Respond appropriately to inquiries from diverse College stakeholders based on an effective assessment of need and urgency.

• Approximately 15-20 hours per week, act as a greeter and front desk customer service professional for Raider Central.

• Work with financial aid to process financial aid forms and documents and manage the Federal Work Study program.

• Draft meeting minutes.

• Coordinate meetings to include set-up, location, and time.

• Maintain appointment calendar for the Senior Vice President.

• Prepare and proof official correspondence, memoranda, minutes, presentations, charts, and other documents, ensuring completeness and accuracy.

• Handle outgoing and incoming mail and distribute as needed.

• Monitor and maintain budgets for the Student Success Division in accordance with college policies and procedures, including the preparation and tracking of purchase requisitions and blanket purchases orders.

• Maintain and order office supplies; ensure appropriate supplies are on-hand for copy machines.

• Make travel arrangements, prepare necessary paperwork, and process all related transactions.

• Answer routine questions related to Student Success policies and procedures.

• Safeguard confidentiality and exercise discretion in the communication of information to include administrative records, files, and other confidential items.

• Assist with special projects, as needed.

• Perform other duties as assigned.

• As a part of the college's risk management tool annual mandatory compliance training is required.

Benefits

• College paid health insurance for employee, dependent coverage at employee's expense

• College paid basic life insurance for employee, additional coverage for employee and/or dependents at employee's expense

• College paid retirement with 3% employee contribution to the Florida Retirement System (FRS)

• Optional dental and vision insurance at employee's expense

• Sick and Annual (Vacation) Leave accrual

• Time off for designated holidays, winter break, and spring break

• 36-hour work week

• Free tickets to designated Mattie Kelly Arts Center and Raider Athletic events

Requirements:

• High School Diploma or equivalent with 2-4 years work experience, Associate degree with 1-4 years work experience or Bachelor's degree plus 1 year work experience required.

• Proficiency in Microsoft Suite (Word, Excel, PowerPoint, and Outlook) required.

• Excellent customer service skills.

• Demonstrated excellence in written and oral communication.

• Strong interpersonal and organizational skills.

Additional Information:

Classification: Office Specialist

Location: Niceville

FLSA Status: Non-Exempt

Application Deadline: Review of applications will begin immediately. Position open until filled.

Application Instructions:

All sections of the application must be completed.

Please provide a complete application package that includes all of the following:

• NWFSC Application.

• Resume.

• A cover letter explaining why you consider yourself qualified for this position.

• Copies of unofficial transcripts.

• After submitting your resume, the following page will allow you to upload additional documents. The maximum allowable size for uploading documents is 10 MB. Documents exceeding 10 MB must be scanned at a lower resolution or divided into separate documents to reduce file size.

If you are disabled and need accommodations in order to participate in the application/selection process, please notify Human Resources before the specified closeout date. All qualified persons will be considered on an equal basis. Any applicant's grievance should be addressed to the Human Resources Executive Director. Northwest Florida State College does not discriminate based on age, color, ethnicity, race, national origin, disability, marital status, pregnancy, religion, genetic information, sex, gender, or any other legally protected classification in its employment practices or its educational programs or activities. In accordance with the Americans with Disabilities Act, NWFSC strictly prohibits the discrimination against qualified individuals with disabilities in job application procedures, hiring, firing, advancement, compensation, job training, and other terms and conditions of employment. Preference will be given to eligible veterans and spouses of veterans for Career Service positions. NWFSC is an Equal Access/Equal Opportunity Institution and a Drug Free Workplace.