Description of Duties/Essential Functions Benefits Supplemental Questions
Under general direction, evaluates, resolves, and reconciles case assignment discrepancies credited to private agency care contracts; evaluates case opening documents for incorrect and/or missing data; composes and keyboards varied correspondence and reports; provides data compilation and/or entry for case searches, case or provider status/history, and special projects; provides technical assistance in overall data entry support, including instruction on rules and procedures regarding payment systems, case opening, and case closing; maintains responsibility for more difficult assignment determinations, research, investigative work, and problem solving.
Minimum Requirements:Requires knowledge, skill, and mental development equivalent to two years of secretarial/business college and one year of office experience, or completion of high school and three years of office experience, or three years of independent business experience; requires the ability to keyboard accurately at 30 wpm.
Work Hours & Location/Agency Contact: Work Hours: Monday-Friday 8:30 AM - 5:00 PM
Work Location: 1911 S. Indiana, Chicago, IL 60616
Supervisor: L. Redd
Anticipated Starting Salary: $3,409/mo
Agency Contact: Charmin Jones
Mailing Address: 2020 W. Roosevelt Rd., Chicago, IL 60608
E-mail: Charmin.Jones2@illinois.gov (preferred)
Phone: (312) 814-1222
Fax: (312) 814-1224
How to Apply:
Current State Employees: Submit an Official Position Vacancy Bid Form and CMS 100 Employment Application to the Agency Contact address listed above; however, if you are a current state employee seeking a promotion, you should submit a CMS 100B Promotional Application to the Agency Contact listed above. A separate Bid form and Application is required for each Posting/Bid or your bid will be rejected.
Non State Employees: When you submit your CMS100 in response to this posting, the agency contact will then submit your application for grading. If deemed qualified, your name will be placed on the appropriate Open Competitive list for this title.
SPECIAL NOTICE: A new version of the CMS100 Employment Application dated July 2019 is available, and effective November 1, 2019 any employment application that is dated prior to July 2019 will not be considered.
Click Here for Applicant Information and Grading Procedures
This position may require a current grade from Central Management Services (CMS), Division of Examining and Counseling, to be deemed qualified and available for employment consideration. For more information, please refer to the Work4Illinois website at Work.Illinois.Gov and select 'Application Procedures'. Additional information may also be obtained from the Agency Contact listed above or by contacting CMS, Division of Examining and Counseling at Work4Illinois@Illinois.gov or (217) 782-7100, (217) 785-3979 (TDD/TTY), (800) 526-0844 (TTY Only).
Additional Documentation for Office Associate:
Option 2 - Typing
Additional Title and Exam Information
Test Information Guide
These documents are in PDF format and can be viewed using Adobe Reader.
NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire based on current salary plans and/or collective bargaining agreements, if applicable.
State Of Illinois