Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Office Specialist III

Expired Job

Hennepin County Minneapolis , MN 55415

Posted 1 week ago

Description

The Department of Community Corrections and Rehabilitation (DOCCR) is seeking to fill an Office Specialist III position in the Admissions and Records unit of the Adult Corrections Facility (ACF).

The Adult Corrections Facility (ACF), located in Plymouth, is a confinement center for adult offenders committed by the courts to serve a maximum sentence of one year. The primary work schedule for this position will be Monday through Friday, 3 p.m. to 11 p.m. There is no public transportation to this facility.

The mission of the DOCCR is to promote community safety, community restoration, and reduce the risk of re-offense.

Employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work, competitive pay, real work-life balance, generous benefits and opportunities to grow. We want our employees to succeed--not only at work, but as they move through life and its milestones. Learn more at https://www.hennepin.us/employees.

Your future. Made here.

The primary duties and responsibilities of this position include:

  • Answer a multi-line phone system, direct calls, take messages, and place calls to obtain further information.

  • Provide customer service to the public and potentially difficult clientele while maintaining confidentiality and recognizing potentially problematic situations.

  • Communicate with staff, residents, and the general public and respond to inquiries.

  • Verify conditions of sentences imposed by the courts.

  • Enter information and retrieve data using computerized systems; maintain accurate, complete, and comprehensive records.

  • File, photocopy, and assemble office documents.

  • Prepare outgoing mail, sort and distribute incoming mail, and assist in ordering office supplies and maintaining office equipment.

  • Recognize and respect cultural differences and provide culturally appropriate services.

Best Qualified Candidates will have:

  • One of the following:

  • Two or more years of full-time office clerical experience.

  • Two or more years of related post-high school education.

  • 18 months or more of office clerical experience and completion of the Career Connections Office Specialist Pathway Training program.

  • One year or more of office clerical experience and completion of the Career Connections Public Sector Office Administration, Human Services, Health Advocate, or Healthcare Clerical Pathway Training program.

  • An approved combination of office clerical experience and post-high school education that equals two or more years.

Experience:

  • Providing customer service by answering a variety of questions from customers in person, by email, and/or by phone including the use of multi-line phone systems.

  • Working with computers and using Microsoft Word, Excel, and Outlook.

  • Searching for and updating information in electronic databases; perform data entry from paper documents and forms into a computer system.

Ability to:

  • Handle multiple complex tasks simultaneously by setting priorities and meeting deadlines.

  • Function well in unpredictable and challenging situations calling for sensitivity, flexibility, resourcefulness, and independent judgment.

  • Work effectively with an increasingly diverse client population.

Invitations to interview will be based on an assessment of education and experience. Job offer will be contingent on passing an employment history/reference check, criminal background check including fingerprinting prior to employment.

Hennepin County envisions an organization where our commitment to diversity is fundamental in providing excellent service to our community.


Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Office Specialist III Trans...

Hennepin County Medical Center

Posted 3 days ago

VIEW JOBS 6/20/2018 12:00:00 AM 2018-09-18T00:00 SUMMARY Hennepin Healthcare has a currrent Office Specialist III in our Transportation department. This part-time (0.8 FTE) will primarily work the day shift with varying start times and occasional evening and weekend shifts. Performs a variety of clinic duties of a clerical nature involving the application of significant technical skills as directed by the Ambulatory Care Clerical Supervisor and/or the Clinic Supervisor. (The main OS III job function that distinguishes an OS III from a Patient Services Coordinator in Ambulatory Care is working with scheduling templates.) RESPONSIBILITIES * Scheduling Templates – builds, changes, maintains, and updates templates * Data – Inputs, retrieves and modifies information and data stored in computerized information systems * Assists other users with problems associated with computerized information systems * Generates reports using computerized software * Forms – creates patient encounter forms, routes them to the provider for completion, and prepares * and scans medical record information * Inventories and orders office and clinic supplies as needed for business continuity * Utilizes the electronic medical record to accurately and efficiently register and schedule patients * May perform patient financial transactions including insurance verification, prior * authorization and billing forms and handling payments * May coordinate pre-op, lab, referrals, transportation, and appointment reminder calls * May coordinate patient transportation * May assist the Patient Services Coordinator with activities in the waiting room to ensure a safe and * patient friendly environment * Prepares specialized departmental documents * Provides customer service for patients, visitors, guests, and the interdisciplinary health care team * Performs additional job functions as assigned QUALIFICATIONS Minimum Qualifications: * Two years of office clerical experience * One year of experience in an ambulatory care setting or physician's medical practice performing scheduling and registration * One year of EPIC experience * OR- * An approved equivalent combination of education and experience Knowledge/ Skills/ Abilities: * Knowledge of medical terminology * Excellent public relations skills Hennepin County Medical Center Minneapolis MN

Office Specialist III

Expired Job

Hennepin County