Office Specialist II - Recruitment And Retention Specialist

Opening Date: March 21, 2024

Closing Date: April 5, 2024

Job Class Code: 6550

Grade: 19

Salary: $20.24 - $27.80

This is inclusive of a .60¢/hr Institutional Stipend

Job duties:

As the Dorothea Dix Psychiatric Center Recruitment & Retention specialist, you will plan, develop, implement, and coordinate a recruitment and retention program. This position is also responsible for performing office and administrative work.

Essential Functions:

• Reviewing employment applications to determine if the applicant meets minimum requirements.

• Creating a log of employment applications to monitor the status of each applicant.

• Verifying credentials, certification and/or licenses of applicants.

• Scheduling interviews with the applicant and interviewer(s).

• Participating in job interviews, as requested.

• Sending letters to applicants informing them if they are not chosen for an interview or not chosen for the position.

• Creating job advertisements.

• Attending career fairs to recruit new staff.

• Performing exit interviews on departing contract staff, as requested.

• Completing background checks and reference checks for selected job applicants.

• Backing up the Nursing Department to include overtime calling as needed.

• Assisting with special projects/functions as requested.

• May perform other duties as requested or required.

Knowledge, Skills, and Abilities:

• Knowledge of the principles and practices of human resources, particularly recruitment and retention.

• Develop and recommend new work methods and administrative policies/procedures to improve existing work practices.

• Research, compile, and analyze complex information to reach a conclusion and/or make recommendations.

• Proficient knowledge of modern office practices to perform advanced administrative support tasks requiring specialized skills.

• Strong verbal and written communication skills.

• Superior customer service skills.

• Computer literacy (beginner proficiency required, intermediate or advanced preferred).

• Knowledge of basic mathematics.

• Ability to organize data using Microsoft Excel.

• Ability to stay organized and multi-task.

• Ability to respond to requests for information.

• Ability to establish and maintain effective working relationships.

• Preferred: Knowledge of healthcare operations, clinical roles, and functions.

MINIMUM QUALIFICATIONS:

Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of the principles and practices of office processes and administration functions to perform complex secretarial support tasks, and 2) the ability to use independent judgment, initiative, and discretion to make determinations on varied matters. All positions in this classification assume the qualifications of: Office Assistant I, Office Assistant II, Office Associate I, Office Associate II and Office Specialist I.

Preferred Qualifications:

Knowledge of concepts, processes and techniques that support a successful recruitment and retention program. Previous work experience that includes recruitment and retention. Exceptional oral and written communication skills. Ability to establish and maintain effective, collaborative working relationships with staff, other State agencies, educational institutions, and community organizations. Data management skills including collecting, compiling, analyzing, and reporting data. Out-of-the box thinking and problem-solving skills and a willingness to learn new skills and teach as requested.

Agency information:

Dorothea Dix Psychiatric Center (DDPC) is a 69-bed psychiatric hospital serving the entire State of Maine that provides services for people with severe mental illness. As a member of a statewide community of care givers, DDPC collaborates with individuals with severe and persistent mental illness, their community and personal supports, to provide recovery-oriented, respectful, compassionate, and effective psychiatric care and treatment in the least restrictive, safest, and most therapeutic environment we can create.

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

APPLICATION INFORMATION:

For additional information about this position please contact Jennifer Iverson, ADON at 207-561-5425 or emailjennifer.iverson@maine.gov.

To apply, please upload a resume and cover letter. To request a paper application, please contact Theresa Peppard at theresa.m.peppard@maine.gov.

BENEFITS

No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Balance

• Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

• Health Insurance Coverage

• The State of Maine pays 85%-100% of employee-only premiums ($10,523.28 - $12,380.40 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

o Health Insurance Premium Credit

• Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.

• Dental Insurance

• The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).

• Retirement Plan

• The State of Maine contributes 18.21% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.

• Gym Membership Reimbursement

• Improve overall health with regular exercise and receive up to $40 per month to offset this expense.

• Health and Dependent Care Flexible Spending Accounts

• Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.

• Public Service Student Loan Forgiveness

• The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.

• Living Resources Program

• Navigate challenging work and life situations with our employee assistance program.

• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including non-birthing parents and adoptive parents-receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act..

• Voluntary Deferred Compensation

• Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

• Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.