Office Specialist II

Cox Enterprises Manheim , PA 17545

Posted 1 week ago

Provide basic clerical support services within an office environment to include visitor and caller assistance, data entry, filing, mail handling and document preparation/processing.

Key Responsibilities

  • Greet office visitors and/or customers and provide assistance as required

  • Answer phones and provide assistance or refer callers

  • Perform basic data entry to computer system

  • Prepare and file various documents which may include correspondence, invoices, receipts, etc

  • Receive and route incoming mail deliveries and prepare outgoing mail and packages for pickup

  • Observe all job related safety and health procedures

Change & Innovation

  • Frequently considers what the best way to do things and looks for ways to streamline and/or improve work processes

  • Draws from a variety of sources and experiences to identify alternative solutions

  • Adapts in the face of ambiguity or uncertainty

  • Embraces changes affecting one's area

Customer Focus

  • Focuses on customer needs and preferences in delivering work product

  • Delivers impactful, timely solutions that are meaningful to the customer

  • Follows up with customers to ensure problems are solved

  • Shares information and explains procedures in a way that is easy for others to understand

  • Adapts personal style and approach to quickly establish rapport and maintains professional demeanor in all customer situations

Collaboration

  • Demonstrates "we versus me" thinking

  • Willingly provides assistance and support to others

  • Works cooperatively with people from diverse backgrounds

  • Addresses and resolves conflict directly and constructively

  • Builds a relationship network within and across departments

  • Drives, Results, Plans appropriately for daily work and projects

  • Delivers consistently strong performance that co-workers can rely upon

  • Ensures manager and others are advised of problems or obstacles in sufficient time for action to be taken

  • Recognizes when to escalate a problem to the next level and when to handle it individually

  • Negotiates/re-negotiates priorities and competing demands for one's time

  • Maintains a proper pace

Effective Communication

  • Provides clear and thorough information to others (e.g., verbal, written, email, Communication presentations, meetings)

  • Listens actively and carefully to others opinions and ideas

  • Shares viewpoints openly and directly with others

  • Shares timely information with relevant parties

Develops Self and Others

  • Learns from experiences, including successes, setbacks, and/or resistance

Minimum Qualifications

  • Education & High School Diploma or equivalent

  • Perform other job related duties as directed by supervisor

  • Effective communications, organization customer service skills

  • Knowledgeable skills in basic data entry, computer and office equipment operation (e.g. copier, fax, printer, etc.)

  • Prior experience in a clerical or administrative position

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Office Specialist II

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VIEW JOBS 3/15/2019 12:00:00 AM 2019-06-13T00:00 Provide basic clerical support services within an office environment to include visitor and caller assistance, data entry, filing, mail handling and document preparation/processing. Key Responsibilities * Greet office visitors and/or customers and provide assistance as required * Answer phones and provide assistance or refer callers * Perform basic data entry to computer system * Prepare and file various documents which may include correspondence, invoices, receipts, etc * Receive and route incoming mail deliveries and prepare outgoing mail and packages for pickup * Observe all job related safety and health procedures Change & Innovation * Frequently considers what the best way to do things and looks for ways to streamline and/or improve work processes * Draws from a variety of sources and experiences to identify alternative solutions * Adapts in the face of ambiguity or uncertainty * Embraces changes affecting one's area Customer Focus * Focuses on customer needs and preferences in delivering work product * Delivers impactful, timely solutions that are meaningful to the customer * Follows up with customers to ensure problems are solved * Shares information and explains procedures in a way that is easy for others to understand * Adapts personal style and approach to quickly establish rapport and maintains professional demeanor in all customer situations Collaboration * Demonstrates "we versus me" thinking * Willingly provides assistance and support to others * Works cooperatively with people from diverse backgrounds * Addresses and resolves conflict directly and constructively * Builds a relationship network within and across departments * Drives, Results, Plans appropriately for daily work and projects * Delivers consistently strong performance that co-workers can rely upon * Ensures manager and others are advised of problems or obstacles in sufficient time for action to be taken * Recognizes when to escalate a problem to the next level and when to handle it individually * Negotiates/re-negotiates priorities and competing demands for one's time * Maintains a proper pace Effective Communication * Provides clear and thorough information to others (e.g., verbal, written, email, Communication presentations, meetings) * Listens actively and carefully to others opinions and ideas * Shares viewpoints openly and directly with others * Shares timely information with relevant parties Develops Self and Others * Learns from experiences, including successes, setbacks, and/or resistance Qualifications: Minimum Qualifications * Education & High School Diploma or equivalent * Perform other job related duties as directed by supervisor * Effective communications, organization customer service skills * Knowledgeable skills in basic data entry, computer and office equipment operation (e.g. copier, fax, printer, etc.) * Prior experience in a clerical or administrative position About Cox Automotive Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company's 34,000-plus team members and family of brands, including Autotrader®, Clutch Technologies, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion. www.coxautoinc.com Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes. Cox Auto Inc Manheim PA

Office Specialist II

Cox Enterprises