The Office Services Manager develops procedures and policies for the delivery of office services that align and create synergies between Protolabs locations. She/he will lead a team of Office Administrators and collaborate with site location leadership to provide efficient and value added services by collaborating with HR, IT, purchasing, and facilities to meet the needs of the organization. This position will evaluate and recommend changes or additions to service offerings and equipment to manage costs and achieve efficiencies. This position will manage suppliers to ensure the best options for pricing products or services, as well as direct and develop the staff to deliver programs and services that meet business requirements.
Specific Duties Include:
Work with site leaders to develop and provide value add services, standards, programs and policies among the office environments
Collaborate with HR on policy development and implementation of Culture, Diversity programs
Develop service provider's requirements, preparing scope, RFPs, selecting vendors, monitoring KPI execution, and periodically re-evaluating service contracts.
Manage Office Service providers and department vendors to ensure excellent coordination/execution of work with minimal disruption.
Centralize and collaborate with IT regarding printing services, equipment, and supplies/toner
Develop and maintain the Facilities Reference and Emergency Responses Handbook for communicating to employees and provide training to all new hires
Develop and maintain 'Event Management/Response Handbook'
Administer security programs; card access database, brass keys, security cameras, issue ID's
Communicate company-wide facility information impacting employees.
Prepare annual operating expense budgets, re-forecasting budgets, capital expense plans.
Provide standard service levels of support for Administrators at their respective locations
Staff Development for Administrators
Provide central planning for company events (Customer/Investor Tours, Company Meetings)
5+ years relevant experience
Experience in finance and contract administration
Proficient with Microsoft Office products
Able to occasionally modify work schedule to work after hours to accomplish various tasks
All Proto Labs facilities in the United States are ITAR-compliant operations. Due to ITAR regulations, Proto Labs is only able to employ U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire.
Proto Labs, Inc. is an Affirmative Action / Equal Opportunity Employer