The Office Services Associate will serve as a key resource for internal and external clients in a corporate office, and will perform a combination of the following tasks, based on specific location requirements: providing some reception support; ensuring conference/meeting rooms are set up, audio-visual equipment functioning and catering needs for meetings are met; mail, copy, print, records keeping, post and purchasing support; miscellaneous other duties. You are expected to work as a team player in achieving practice objectives and meeting defined service level targets.
Mail / Print, Post and Purchasing Support:
Manage post and courier services to ensure timely collection and delivery
Oversee stationery supplies and stock levels. Place orders for stationery and general office supplies, and maintain proper records.
Printer equipment support
Assist with production of client and training materials
Delivery and pick up of mail, copy projects, and faxes throughout floors to and from Office Services.
Help keep inventory of all supplies in mail areas.
Assist and advise end users of mail and shipping procedures (i.e. bulk mailings, international shipping, etc.).
Perform all duties related to the reception/switchboard including call and visitor handling.
Meet, greet and announce visitors in a professional manner.
Ensure visitors are identified in accordance with security procedures. Handle visitor office space requests as required
Conference/Meeting Room Setup and Catering:
Proactively ensure that excellent housekeeping standards are maintained in conference/meeting rooms
Organize catered meals and provision of special equipment, as required
Communicate and liaise regularly with colleagues booking conference rooms to verify requirements and expedite changes
Develop and maintain strong relationships with caterers and local vendors
Qualifications & Requirements:
Solid experience in office services roles: reception, office mail distribution; mailroom or copy center preferred, copy & print production, conference room set up, etc.
Copier/fax/FedEx/postage machine knowledge
Exceptional customer service skills
Strong interpersonal skills, and the ability to deal professionally with clients, vendors and associates on the phone and in person
Professional demeanor and appearance
Ability to adapt to different people, situations and changing priorities with grace and flexibility as well as demonstrating an appropriate sense of urgency
Reliable and punctual
Strong organizational skills, with demonstrated ability to multi-task and prioritize effectively
A strong focus on detail and accuracy of work
Ability to communicate openly and effectively both verbally and in writing in business standard English and in local language as appropriate
Basic knowledge of Microsoft Office suite and Outlook or Lotus Notes
Able to lift 25-50 lbs.
High school diploma or equivalent (GED)
About C&W Services
A leader in facilities services with 65 years of experience, C&W Services is one of the largest facility services companies in the USA & Canada with a 65-year history of helping clients drive down operating expenses, increase facility efficiency and up-time, enable strategic business decisions and create positive experiences for the people who work, shop, learn, live and play in the facilities we maintain. We're building the best team in the industry our people are the heart and vitality of C&W Services. In joining C&W Services, you're joining a firm with a rich history, blue-chip client list, and the backing of sister company Cushman & Wakefield, one of the world's largest property advisory firms and the reason for our success is simple: talented people. Visit our website at http://cwservices.com.
Learn why C&W Services is an ideal place for veterans to continue their careers: https://cwservices.com/veterans.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.