Office Professional 2/Mail Clerk Messenger - PN: 20067521

What our employees have to say:

BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:

• BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
• I have worked at several state agencies and BWC is the best place to work.
• Best place to work in the state and with a sense of family and support.
• I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.
• I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.

If you are interested in helping BWC grow, please click this link to read more, and then come back to this job posting to submit your application!

What You'll Be Doing:

• Performs clerical tasks in support of policy processing teams, claims and Mailroom department
• Prepares employer and claims documents for imaging
• Operates State-owned vehicles (e.g., vans and passenger vehicles) in order to pick-up and deliver mail and packages to parties on and off-site
• Utilizes material handling equipment (e.g., dollies, flatbed carts)
• Retrieves mail from other State buildings and handles paperwork associated with completing deliveries
• Processes incoming and outgoing policy and claims mail
• Uses computer to verify policy coverage status of employer in order to locate policy files
• Receives, inspects and records new material, supplies and equipment for distribution throughout the agency
• Places asset tags on received items according to rules, policies and procedures
• Requires travel and ability to legally operate a state-owned vehicle

6 mos. trg. or 6 mos. exp. in using personal computer & related business office software; 6 mos. trg. or 6 mos. exp. in office practices & procedures.

• Or 6 mos. exp. as Office Professional 1, 12141.

AND

Formal education in arithmetic that includes addition, subtraction, multiplication, division & reading common English

vocabulary; valid driver's license if position requires operation of vehicle to pick up or deliver mail.

• Or equivalent of Minimum Class Qualifications For Employment noted above.
• Or equivalent of Minimum Class Qualifications for Employment noted above.

Job Skills: Clerical & Data Entry

Major Worker Characteristics:

Knowledge of: BWC policies & procedures; Division & departmental policies & standard operating procedures; BWC forms; office practices & procedures; public relations; customer service principles; BWC document retention schedules & Naming Policy guidelines.

Skill in: Personal Computer; software (e.g. Outlook E-Mail, Right-Fax, Adobe Acrobat Reader, Access); Office Equipment (e.g. fax machines, telephones).

Ability to: forward materials to customers via US Mail, Express Mail, UPS, fax, & E-Mail*; identify customer needs when customer is unsure & follow up accordingly, carry out detailed but basic instructions; deal with problems involving few variables within familiar context; deal with some abstract but mostly concrete variables; maintain accurate records; cooperate with co-workers on group projects.