Office Operations Manager (Spoke)

Atlas is a nationwide leader in civil engineering, materials testing and geotechnical consulting services for environmental, industrial and infrastructure construction projects. Headquartered in Austin, TX, Atlas currently has over 3,500 employees with offices throughout the US, including Alaska & Hawaii. It's no accident that Atlas creates a better experience for infrastructure and environmental projects. It's how we are built - with the best people in the industry, with the reach and expertise to help at any and every step of the project, and with a heart-led approach that puts quality and safety at the center of everything we do. We're just built to be better. We are a great company.

We are seeking an Office Operations Manager to join our Portland, OR team! Come join us!

The Office Operations Manager oversees and directs all operations, business development, and accounting activities for a Spoke Office, in a specific geographic area. Management duties include supervision, training and oversight of work of technicians and other professional staff. Further, Office Leader participates in company marketing, sales and corporate development activities, including development of department budgets, management of select projects, client relationship, service and management. Finally, office leader is ultimately accountable for all project quality and performance as well as profitability and revenue.

Job responsibilities include but are not limited to:

• Oversees daily activities, solving problems as needed, and monitoring quality control activities of the department.

• Provides oversight in the area of quality control to ensure that project specifications are met and the work meets the standards.

• Provides mentoring and staff development activities to assist staff in pursuing professional licensing and certifications.

• Supervises and assists project managers.

• Assist in the development and training of Office personnel.

• Evaluates protocols and procedures employed by staff to ensure project specifications are met.

• Assists in matters of office administration and project management (including direct personal involvement in field work, proposals, presentations and estimating), developing regional revenue goals and annual budgets.

• Ensures that office under his/her supervision attains and maintains desired certifications and registrations.

• Performs field activities, as needed, to ensure projects are being handled correctly and that the quality standards are achieved.

• Performs administrative departmental functions including review of employees' timesheets for correctness, punctuality, and to limit non-billable hours.

• Coordinates the work schedule (both field and laboratory), monitors the quality of the work produced, and ensures that each project's Scope of Work is fulfilled.

• Prepares written reports; reviews staff's reports and monitors turn-around times for projects.

• Provides peer-review for other professionals of designs, reports and other documents.

• Develops and presents verbal and written proposals, reports, interacts with owners, architects and/or consulting engineers, and prospective clients.

• Makes professional and technical recommendations regarding project design and/or corrective measures.

• Problem solves and determines compliance issue resolutions.

• Participates in sales and marketing efforts in the region.

• Pursues work on behalf of the services provided; prepares or coordinates for estimates and bids to be prepared for potential work and is involved in other business development activities.

• Performs client billing reviews.

• Performs review of Profit & Loss Statement and monitors the department's revenue and expense budgets.

• Develops and monitors office budgets for revenue and expense, including percentages of billable time.

• Attends and participates in manager's meetings, other management meetings, strategic planning meetings, and establishing revenue goals and departmental/office budgets.

• Develops and implements long-range strategic activities for the office.

• Strives to see that the office accomplishes the stated Mission of the company, and that Atlas' Values, Goals and Objectives are met, and demonstrates and personifies an attitude of professionalism, customer service, work ethic and the positive spirit for all employees in the office.