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Office Manager/Dispatcher

Expired Job

Mobile Mini, Inc. Corpus Christi , TX 78401

Posted 2 months ago

Job Summary:
The primary focus of this position is to ensure the Mobile Mini Units are successfully delivered and picked-up from customer sites, ensuring the drivers are following all safety and DOT regulations. This role will supervise the team of drivers and assign their daily duties.
Principal Responsibilities:

Promotes safety first for all areas of dispatch. Ensures drivers are following all safety policies and procedures and will conduct safety meetings
Supervises team of branch and operations yard Drivers, which includes:

Reviews next day/week deliveries and pick-ups and develops a dispatch plan
Enters all assignments into database (Descartes)
Notifies drivers of daily assignments
Tracks Drivers out on delivery/pick-up
Assists Drivers in troubleshooting when necessary

Sets daily and weekly priories for the team
Conducts performance discussions and trainings
Ensures Drivers have collected all appropriate documentation and signatures related to delivery/pick-up of units and offices and will work with the Driver and Customer if the unit/office is damaged
Communicates with customers to assist in scheduling daily/weekly activities

Informs customer of delivery/pick-up times
Answers customer questions about delivery/pick-up

Maintains daily log files and preventative maintenance files and records the information into the appropriate systems. Ensures all daily/weekly/monthly paperwork is completed, recorded and filed
Maintains branchs budgeted trucking profit margin
Coordinates with outside vendors regarding trucking and deliveries. This will include outside hauling services, as needed, and assisting Drivers with obtaining required annual, monthly and daily city/state transportation permits
Works with branch and corporate sales to determine driver schedule availability, and when available, can schedule deliveries/pick-ups outside of current dispatch schedule
Manages, assigns and monitors office services for the branch, such as, time keeping/payroll, accounts payable/receivable, purchase orders, filing, and reception
Defines and maintains office/administrative procedures. May manage a team of Branch Administrative employees to assist with the administrative duties, if not, will be main point of contact for Branch administrative duties and responsibilities
Other duties as assigned

Equipment Used and Responsibility:

Computer, telephone, radio and electronic office equipment
MS Office Suite
GPS and tracking software
Salesforce
SAP
Decartes

Supervisory Responsibility:

Yes Drivers and in some branches Assistant Dispatcher

Education and Experience:

High School Diploma or equivalent, some college preferred
2-4 years experience with dispatching preferred
Familiar with standard concepts of scheduling and dispatching
2-3 years of Customer Service Experience
Ability to multi-task effectively
Knowledge of DOT and state specific safety regulations
Strong attention to detail and ability to problem solve
Communicate clearly: verbal and written
Valid Drivers License
Mobile Mini, is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Mobile Mini takes affirmative action in support of this policy to employ and advance in employment individuals who are minorities, women, disabled, and veterans. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Nearest Major Market: Corpus Christi

Job Segment:
Accounts Payable, Payroll, Developer, ERP, Outside Sales, Finance, Technology, Sales

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Office Manager/Dispatcher

Expired Job

Mobile Mini, Inc.