Office Manager Trainee

Aspen Dental Charleston , WV 25309

Posted 3 weeks ago

Position Summary

As an Office Manager Trainee with Aspen Dental, you'll have the support you need to reach your career goals. From best-in-class learning and development programs, our commitment of promoting from within, and a competitive salary and benefits package, you'll have opportunities to not only expand your career, but your life.

When you join Aspen, you will participate in an extensive, ten-week training program, where you'll gain business and leadership knowledge designed to help you become successful. And the opportunity doesn't end there. Our commitment to continuous development and promoting from within means your career path is limitless.

Aspen Dental is on a mission to give America a healthy mouth. Office Manager Trainees that join Aspen live that mission every day by supporting the non-clinical needs of your practice's patients and dental professionals. With Aspen, not only can you maximize your career potential, but you can make a real difference in the lives of your patients.

Responsibilities

  • Responsible for the daily non-clinical operations of their assigned office including patient satisfaction, revenue, profitability, non-clinical team selection, performance, development and other business related functions as delegated by direct supervisors. They are responsible for assisting patients to complete Doctor prescribed treatment plans thereby helping patients get the care they need and fulfilling our mission to give America a healthy mouth.

  • Provides superior patient service demonstrating responsiveness and sensitivity to patient needs with urgency to resolve any patient dissatisfaction in accordance with patient needs, company policies and procedures, government regulations and dental board standards.

  • Greet and check in patients in a friendly manner.

  • Collect co-payments and verify insurance coverage.

  • Schedule and confirm patient appointments.

  • Prepare new patient charts neatly and accurately.

  • Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.

  • Collect and post payments and record receipts.

  • Balance nightly deposits and complete credit card processing.

  • Executes patient consults to ensure patients understand Doctor prescribed treatment plans; conducts patient chart audits, performs handoffs, conducts consults according to company policies, enters and updates patient treatment plans at the direction of the treating Doctor using the company operational system, and follows-up with patients during subsequent visits to schedule open treatment.

  • Works with the Doctor and patient to ensure the patient completes the Doctor prescribed treatment plan; uncovers and removes the patient's barriers for completing treatment; alerts the Doctor when the patient has clinical questions; educates the patient regarding insurance benefits and affordable payment options including third-party patient financing; follows-up with the patient during subsequent patient visits to review completed treatment and schedule appointments for open treatment.

Minimum Education and Experience

  • 2-5 years experience in a sales or retail environment, some combination of management and sales preferred.

  • Excellent verbal and written communication skills and the ability to make decisions independently.

  • Competitive spirit with a strong desire to succeed, exceed goals, and maximize opportunities.

  • Demonstrates the ability to solve common problems and to provide immediate solutions.

  • Excellent organizational skills to effectively handle multiple tasks.

  • High School Diploma or equivalent.

About Aspen Dental-branded practices

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Tax Audit Clerk Trainee Kanawha Co

State Of West Virginia

Posted 5 days ago

VIEW JOBS 8/17/2019 12:00:00 AM 2019-11-15T00:00 Nature of Work Tax Dept. Overview: The department is headquartered in Charleston, with regional offices across the state in Beckley, Clarksburg, Martinsburg, Parkersburg and Wheeling. Utilizing the skills of our employees, the department provides customer service to both individual and business taxpayers as well as professionals who prepare taxes on behalf of their clients. * -Click Here to visit the Tax Dept. Homepage Continuous Recruitment, Select Locations: The DOP anticipates several vacancies in the near future for this classification. This recruitment is not for a specific vacancy but to generate a pool of interested applicants. All anticipated positions are located in Kanawha County with the Tax Department. Make sure you mark in your county selection any county you would be willing to work in or commute to so you can be placed on the proper register. Note: There is NO written test necessary for this recruitment. Applicants should apply online and submit any required education verification documents. Applicants will be evaluated based on their education and any relevant work experience documented in their application. Duties: In a training and developmental level, examines and audits tax returns & other related documents for completeness, accuracy, and compliance in accordance with statutory rules, regulations, policies and procedures governing the lawful and timely completion of tax returns. Tax returns worked vary considerably by work unit within the agency; examples of areas of specialization include but are not limited to personal income tax; corporate net tax; mineral assets; oil and gas; motor fuel; excise taxes; and others. Requires an in-depth knowledge of State and Federal tax laws, regulations, filing requirements and billing procedures. Requires independent judgment and knowledge of theoretical principles in determining taxable status based on issues and criteria as prescribed by state or federal laws. Requires performance of multiple steps to complete audit functions. Correspond and communicate with taxpayers or their representatives in person, in writing, by telephone/fax, or by other methods. Provide taxpayer assistance and education regarding the applicable tax returns and filing requirements. Verifies mathematical accuracy of returns, applications of credits, calculation of interest, additions, and/or penalties and process refunds. Using a personal computer, utilizes various software and applications. Understands and utilizes the functions of the State Tax Department integrated tax system. Reviews and tests existing and new functionality within the system, identifies and reports problems or issues with the system. May communicate with and advise field audit personnel and recommend audit candidates. Produces, maintains and updates informational data in the form of instructions, notices and compliance manuals. Creates documents, forms, reports, spreadsheets, databases, etc. May communicate by phone, in person or in written form with auditors, accountants, attorneys and corporate and government officials. Requires strict confidentiality in regard to taxpayer information. Utilizes various office equipment including pc and software, calculator, scanner, copier, printers. Performs related work as required. Applicants are subject to an extensive criminal background check including fingerprinting and a tax compliance check. Click The APPLY Link Above To Apply Online. Do not use a paper application unless you cannot apply online. If you must use a paper application due to disability or other valid reason, please call our office (304) 558-3950 (8:30am-4:30pm) for special instructions. IMPORTANT: Your eligible score will be based on information provided in your application; therefore, make sure your application is detailed and complete. You may attach a resume and other documents; however, you should NEVER enter "See Resume" on the application. You MUST complete ALL parts of the application, including the Work Experience section. NOTE: Jobs on your application that do not have a salary amount will be considered volunteer and will NOT be counted as qualifying. Estimate salary if necessary. Eligibility Length: This posting is for a Continuous recruitment because of an expected need for applicants. Applicants will be placed on a database of eligible applicants for 1 year. You will only be eligible for vacancies in counties you select. After 1 year applicants who remain interested in this job title MUST re-apply to be considered. The Division of Personnel cannot say with any certainty the location or number of future vacancies, only that the agency has expressed an anticipated hiring need. If an applicant wishes more specific information about future hiring plans please contact the hiring agency directly. Job Interest Card: You may complete an online Job Interest Card at our main jobs page to receive an email notice anytime jobs not currently available for application are posted. Note: ONLY recruitments not currently open will appear on Job Interest Card notifications so please check the current listings thoroughly to avoid missing an opportunity. As a condition of employment, an inquiry into job-related information will be completed which may include, but not limited to, criminal records, abuse registry records, driving records, employment history, and education and training. Failing to cooperate with this process, providing false and incomplete information, or discovery of disqualifying information will result in denial of or dismissal from employment or denial of transfer irrespective of when discovered. Examples of Work * Acquires knowledge of state tax laws and ability to examine tax returns for compliance. * Verifies mathematical accuracy and determines allowable credits, exemptions, methods, tax due and tax refunds by computing interest and additions to tax for late tax payments and by reviewing returns for correct name, address, county code, social security numbers and/or federal identification number. * Utilizes the computer database to research and compile information, perform updates, and audit returns. * Processes change order for taxpayer file. * Secures additional information from the taxpayer by letter or telephone, assists taxpayers with questions concerning deadlines, penalties, tax statutes regulations; communicates with revenue agents, business officials and taxpayers to secure and verify account information. * Works with supervisor in learning how to issue assessments and liens; learns to compute and issue manual or computer generated billings. * Prepares files for legal action on delinquent accounts. * Examines returns of taxpayers to determine if a liability exists and establishes the taxpayer's accuracy in determining what type of business is being conducted to determine which tax classifications are appropriate when reporting gross taxable income. * Reviews payments received for accuracy, records the payment, and forwards to the Cashier's office when the account examination is complete. Knowledge, Skills and Abilities: * Ability to learn state tax laws, rules, regulations, policies and procedures pertaining to applicable tax statutes administered by division. * Ability to perform basic arithmetical calculations. * Ability to use tact and diplomacy in communicating with taxpayers. * Ability to communicate and work effectively, both orally and in writing, with co-workers, taxpayers, attorneys, certified public accountants, and corporate officials. * Ability to learn to use a computer terminal. * Ability to establish and maintain up-to-date files and records of taxpayer's accounts. * Ability to maintain strict confidentiality with taxpayer information. * Ability to locate missing tax information using procedures such as reviews of past tax returns or drafting letters to taxpayer requesting such information. Minimum Qualifications Training: Graduation from a standard four year high school or the equivalent, including completion of a bookkeeping or accounting course in a secondary, vocational, or business schools. Experience: Three years of full-time or equivalent part-time paid experience at the State Tax Division, or three years of full-time or equivalent part-time paid experience in bookkeeping or a closely related position where accurate mathematical computations, record keeping, and some public contact were primary duties. Substitution: Successful completion of a course of study in an regionally accredited college or university which included three semester hours of math or accounting may substitute for the experience as described above on a year-for-year basis. NOTICE: If you are claiming college or other post-high school education or license, you MUST attach or provide by mail a legible copy of your OFFICIAL education transcript, license or training record. YOU WILL NOT BE CONSIDERED FOR EMPLOYMENT UNTIL THIS VERIFICATION HAS BEEN RECEIVED. To avoid missing a job opportunity, it is important that you provide this verification as soon as possible. You only have to provide this verification one time. It is not required with every application. Attach documents to the online application, or mail to: Division of Personnel, 1900 Kanawha Blvd. E., Charleston, WV 25305. State Of West Virginia Charleston WV

Office Manager Trainee

Aspen Dental