Office Manager

Overview

If you're looking for a great place to grow your career at a community hospital focused on excellent patient experience and nursing excellence, Mercy Hospital, a member of Catholic Health, may be what you are seeking. We offer career advancement, a rich tuition reimbursement program, medical benefits, a generous pension plan, 403B for retirement and PTO plan. Join us and Long Live Long Island where we care for Every Patient, Every Time.

Explore a career with Mercy Hospital, a 375-bed not-for-profit hospital and member of Catholic Health that has been serving the healthcare needs for the residents of Nassau County and its surrounding areas since 1913. Ranked among the top hospitals in New York State, Mercy offers a NYS designated Stroke Center, Breast Imaging Center of Excellence, Level III Neonatal Intensive Care Unit, and has received Pathway to Excellence designation from the American Nurses Credentialing Center - the only hospital in the region and one of only two in NY State to receive this prestigious award.

Job Details

This is a Full Time position and the schedule requires M 8a-4p, T 10a-6, W 10a-6p, Th 8a-4p, Fri 10a-6p

Requirements

Assists Program Director with the operations of the New Hope program. Has direct responsibility for daily facility management, oversees with the continuous responsibility and accountability for delivery of care in the program /unit. As a member of the interdisciplinary team, is responsible for the direct/ indirect supervision of an adult mental health and / or chemically dependant population.

• Essential Functions:

• Supervises non-clinical program staff.

• Ensures appropriate staffing by developing monthly staff schedules, monitors employee designated work schedules for overage and enforces OT policy.

• Maintains effective communication and relationship with staff, families, outside agencies and other providers.

• Ensures adherence to department/agency policy and procedure as they relate to daily activity.

• Participates in hiring and termination process.

• Conducts staff meetings as required.

• Ensures that all staff receive orientation, supervision and ongoing education.

• Oversees equipment and supply inventories to ensure adequate supplies are maintained.

• Compiles information into statistical forms and patient satisfaction surveys and forwards to appropriate sources.

• Performs and/or delegates routine clerical tasks (computer, filing, copying, scanning, faxes, etc).

• Oversees the screening and referral process insuring that all staff complies with policy and procedures.

• Arranges transportation for New Hope patients.

• Acts as Liaison with support services to insure that household needs are met in a timely fashion

• Maintains working knowledge of policy and procedure specific to pertinent regulations and agency policy and participates in the development of unit specific policies

• Participates in the incident reporting process including timely reporting, completion of essential documentation and implementation of recommendations.

• Responsible for maintaining all documentation and record keeping (including intake and discharge planning documents, treatment plans; progress notes; clinical reports; correspondence and performance improvement indicators) in compliance with OASAS regulations.

• Sets up and closes individual charts as needed.

• Develops and updates program forms.

• Assists Director with projects, research and reports as required.

• Oversees and coordinates the transportation needs of clients and the unit.

• Coordinates with cook on developing nutritious menu plans incorporating the dietary needs of clients

• Coordinates with cook in maintaining adequate food supply and oversees food preparation.

• Participates with Director on monitoring food budgets and other unit specific operating expenses and the maintenance of petty cash accounts while following accounting policy and procedures.

• Assists with developing on-site training for staff ensuring attendance to in-service trainings

as required by OASAS

• Responsible for ensuring timely reporting of work-related injuries, via incident/accident reports, to the Human Resources Department within 24 hours.

• Follows emergency / disaster preparedness protocols.

• Remains flexible and available as it relates to personally providing coverage for a variety of emergencies, holiday, relief and weekend shift coverage, as needed.

Qualifications:

• Bachelor's degree in Human Services/Business Administration preferred.

• A minimum of 2 years of relevant experience with chemically dependent and/or psychiatric population preferred.

• Supervisory experience preferred.

• Advanced computer skills required.

• Maintain valid NYS driver's license within agency criteria.

Salary Range

USD $24.74 - USD $31.00 /Hr.

The salary range or rate listed does not include any differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, employees are eligible for generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth

Join our team at Mercy Hospital and discover why Catholic Health was named Long Island's Top Workplace.