Office Manager

Description

Tatum Psychology Employment Group is hiring an Office Manager to support exciting growth in our organization. The Office Manager functions with financial understanding of operating a business and is the first point of contact for patients, employees and providers with questions and/or concerns. We are seeking a dedicated and compassionate bilingual professional to provide support to patients while managing front and back-office responsibilities. This role is vital in ensuring a safe and healing environment, supporting both patients and leadership through administrative and direct care tasks.

RESPONSIBILITIES:

Administrative Duties:

• Schedule patient appointments, take payment and manage records while ensuring confidentiality.
• Handle billing, insurance claims, and clerical support.
• Coordinate with healthcare providers for referrals and follow-ups.
• Order supplies, manage inventory, and oversee office expenses.

Patient Care & Support:

• Assist patients and admin staff with intake & appointment process.
• Create appointments for patients and document patient status.
• Monitor patient attendance and report concerns to healthcare providers.

Team Collaboration:

• Work closely with clinicians, therapists, dietitians, human resources and other professionals.
• Participate in team meetings to discuss office & patient concerns.

Compliance & Professional Development:

• Adhere to HIPAA and other healthcare regulations.
• Stay updated on best practices in patient care and administrative support.

WHO WE ARE

We are the Central Valley's premier behavioral health treatment provider. Our portfolio includes the following companies: Sierra Meadows Behavioral Health, providing behavioral healthcare for adults through our 12-bed inpatient program & robust outpatient programs; Ascend Behavioral Health, where we offer a 6-bed inpatient program as well as a high quality outpatient mental healthcare for adolescents; Sierra Meadows & Ascend Psychiatry, providing long-term outpatient psychiatric care; Touchstone Recovery Center, a thriving outpatient substance abuse program for adults and adolescents; Oasis Eating Disorders Recovery meeting the outpatient treatment needs of patients struggling with eating disorder diagnoses; and Sierra Meadows Foundation, our not-for-profit free counseling center and training facility. Founded in 2019, our companies have experienced steady and consistent growth in the Fresno/Clovis area. As we continue to expand services with new ventures, locations, and levels of care, we are seeking strategic and dynamic individuals to join our team.

For additional information, please visit us at: www.sierrameadowsbh.com,www.ascendbh.com,www.touchstonerecoverycenter.com, www.oasiseatingrecovery.com, and www.sierrameadowsfoundation.org.

Requirements

QUALIFICATIONS & REQUIREMENTS:

• Minimum 2 years of experience in a healthcare or administrative support role preferred.
• Strong organizational skills, attention to detail, and empathy for patients.
• Ability to work effectively in a fast-paced healthcare environment.
• Proficiency in electronic medical records (EMR) and Microsoft Office.
• Ability to handle crisis situations with professionalism and good judgment.
• Health clearance form from a medical provider and negative tuberculosis screening required. Obtained at time of onboarding.
• Valid Driver's License and Background Record Clearance required.

WHY JOIN US?:

• Supportive and collaborative work environment.
• Opportunity to make a meaningful impact on patients' lives.
• Professional growth through training and education opportunities.