Office Manager Of University Clinic

Office Manager of University Clinic

Starting rate: $20 per hour

FLSA Status: Non exempt

Location: 3350 Main Street, Buffalo NY

The Office Manager is responsible for direct supervision of Administrative and Maintenance staff assigned to multiple programs and /or satellite programs. Assists Program Directors in carrying out fiscal and administrative duties.

RESPONSIBILITIES:

• Responsible for the supervision of all customer service, clerical, maintenance and security staff assigned to program in accordance with Agency policies and procedures.

• Assigns work to administrative staff, indicating priority and required completion date, and monitors quality and timeliness of outputs. Manages deployment of staff among Program sites and satellites.

• Is responsible, with input from the Program Directors, for the recruitment, selection and job performance evaluation of clerical staff and provides training and orientation for new administrative staff.

• Develops and maintains record-keeping and client scheduling and billing system utilizing Agency software.

• Develops and maintains agency filing system for correspondence, program and administrative materials; originates and implements improvements in office organization.

• Participates in Same Day Access and Senior Secretaries committees

• Maintains inventory and purchase records for review by Program Director.

• Receives, disburses and keeps records of Petty Cash funds.

• Maintains staff schedules and attendance records. Manages request for time off from Admin staff to maintain office coverage

• Maintains appointment and meeting schedule for Program Director, schedules and cancels meetings as assigned.

• Types fiscal, administrative, personnel and statistical reports. Takes and transcribes dictation of technical and administrative correspondence emanating from administrative office staff

• Maintains confidentiality of communications, especially related to personnel and Program Director correspondence.

• Facilities responsibilities: ordering/shopping for supplies, assists with health inspections and audits, reports any building issues to Facilities Manager.

• Schedule and assigned duties are subject to change based on the needs of the program and the clients we serve.

REQUIRED KNOWLEDGE AND SKILLS:

• Ability to establish and maintain good working relationships with other employees, as well as with the general public.

• Effective Supervisory skills.

• Must have ability to relate, either in person or by phone, to individuals in crisis. Ability to exercise good judgment, courtesy and tact in receiving callers.

• Ability to type and file accurately. Ability to understand and follow routine oral and written instructions. Knowledge of the operation/use of keyboard data entry equipment.

• Knowledge of office procedures and equipment. Knowledge of appropriate English grammar and usage.

QUALIFICATIONS:

• High school diploma

OR

• Equivalency including or supplemented by courses in typing and computer operations plus three (3) years full time paid experience performing some combination of secretarial and data input duties

OR

• Graduation from two year business school with courses in typing and computer operations.

AND

• Minimum of two (2) years' experience in supervision of staff