Office Manager

Nw Exterminating Co Hixson , TN 37343

Posted 3 months ago

Ready for your next career? Look no further, The Mouse is looking to hire you! Join the team that will motivate and empower you to achieve your maximum potential. In everything we do, we believe it's about more than just our service, we believe it's about creating healthier living environments for homeowners.

Job Functions:

  • Reflects the Northwest Way

  • Builds strong relationships with internal and external customers to create "Customers for Life"

  • Supervises office staff and office procedures

  • Administers payroll processes for the branch

  • Manages Sales Tracking system data entry for the branch

  • Handles customer complaint escalations for the branch

  • Produces branch financial/production reports for headquarters staff

  • Manages branch accounts payables/purchase orders

  • Manages branch collections credits and cancels accounts

  • Participates in branch office staffing process with HR and Service Center Operations Manager

Ideal Candidate:

  • 2 to 4 years of experience in a Northwest service center

  • Excellent knowledge of Northwest systems such as ServSuite, SharePoint, Outlook, etc.

  • Minimum of high school diploma or equivalent required

  • Self-motivated and able to work in a fast-paced environment

  • Acts with integrity by keeping commitments

  • Serves as a Northwest Brand Ambassador, always focusing on the highest level of professionalism and image standards

  • Excellent organizational, problem-solving, and customer service skills

  • Demonstrate coaching and development ability through strong written and verbal communication

You've seen the Mouse on our billboards and trucks around town, now you can be part of the Northwest Exterminating Team! Competitive compensation, benefits, and training opportunities are only the beginning of your career with Northwest Exterminating. As part of the Team, you'll make a difference in people's lives by creating healthier living and working environments with our Green Home Services. With over 65 years' experience and continuous growth across the Southeast, Northwest will give you the stable work environment you need to advance your career. Consistently voted one of Atlanta's Top Workplaces, Northwest's family-like culture is about making you feel welcomed and empowered. Come create extraordinary opportunities for yourself with Northwest!

Northwest Exterminating is an equal employment opportunity. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative or the Human Resource Department.


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Office Manager

Nw Exterminating Co