Office Manager II

H&R Block, Inc. Franklin , NJ 07416

Posted 7 months ago

Job Description:

Seeking experienced retail office managers eager to advance their career by accelerating our seasonal business and leading a dynamic team of professionals to deliver exceptional customer service.

We offer competitive pay with incentive pay potential, flexible schedules, career growth opportunities, and advanced tax training and certification.

H&R Block is the industrys largest consumer tax services provider and we have been focused on client service for over 60 years.

Apply today using any device at www.hrblock.com/careers > Tax Office Jobs

Office Manager II duties include:

  • Assisting in development of and executing office-level sales plans

  • Growing the business through developing local partnerships, managing office community involvement, and modeling and coaching sales and new client growth tactics

  • Ensuring outstanding client service

  • Assisting in recruiting and interviewing tax office associates, as well as leading tax office associates to meet and exceed growth and service quality goals

  • Managing office staffing, operations, and logistics for a large tax office

  • Preparing accurate and complete tax returns for clients (as needed), and being a knowledgeable resource on tax topics and products

Minimum Qualifications

Skills & Experience:

  • Bachelor's degree in Business or other related field, or equivalent combination of education and experience

  • 2 years of prior related retail supervisor experience, or equivalent

  • 2-3 years in an Office Manager or Tax Professional position preferred

  • Strong communication and organizational skills

  • Demonstrated aptitude for sales plan execution and desire to grow the business

  • Leadership and supervisory skills to guide and develop associates

  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course

  • Must complete 18-hour continuing education requirement and meet all other IRS and applicable state requirements

Bilingual candidates strongly encouraged to apply!

H&R Block is an equal opportunity employer.
1 Based on annual revenues for sales of tax preparation products and services.
2 Enrollment in, or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.


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